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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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January 03, 2022

The service people at Joe Rizza is excellent and very professional I will always use them for my care service More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 31, 2021

I always have great service at Rizza Acura, I have had Acura’s for the last twenty years and Trust Rizza to do all my service More

by RONOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

December 29, 2021

Denise is a very helpful salesperson. Dealership was easy to work with. I buy all my cars from Joe Rizza Acura More

by BELCORP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

December 27, 2021

Very professional and courteous staff. Had my car done and ready as promised but service rep. Very satisfied More

by MATTBRIONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Joe Rizza Acura responded

Thank you, Matt, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

December 26, 2021

Been buying vehicles from Joe Rizza for about 40 years.you Always get s fair deal regardless of the make and model. I would and have recommend Joe Rizza vehicles to my friends and family. Good sel More

by FPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo, Alyssa Adams, Anthony LaGiglio
Dec 28, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you'll continue to enjoy your new MDX!

December 25, 2021

The best friendly service by Matt and Chris in service department!! Fair price in parts, and free hand , detailing car wash in every service! More

by jolurod29@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2021

Very good and promo service, upon my arrival and my return, I was very impressed as well as satisfied. More

by Wallacekator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Joe Rizza Acura responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

December 23, 2021

Friendly effective service, and they even save me some money by not doing unnecessary work I had requested! Very honest folks! Thank you so much! More

by gcygan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
Dec 24, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 21, 2021

I have always been satisfied with their service. fast and courteous. they always seem to go the extra mile for their customers More

by bbronnenberg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. Chris and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

December 20, 2021

Top notch service, as always. Came in from out of state to have work done. More

by DPWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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