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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews
Call Service Center (708) 403-7770

1,320 Reviews of Joe Rizza Acura - Service Center

Sort by
January 14, 2022

Excellent customer service! Thank you for the prompt Excellent customer service! Thank you for the prompt timing and quality service provided. Would most definitely refer all my family and friends. More

by SRADNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

January 13, 2022

I went there for oil change and tire rotation (had a coupon) the service was beyond outstanding got there at 8:30 was done with a hand washed car by 9:10. the staff was very courteous and efficient woul More

by r8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2022

Staff was Courteous, staff displayed appropriateness, staff was deliberate and engaging, staff was accommodating and accountable. More

by bitterearth24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

January 12, 2022

I am very please with this dealership. The courtesy, patience, and information that is given about the service performed. More

by HLGREE829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

January 11, 2022

JP was great to work with. He was in constant communication. Great service. Keep up the great work. More

by piper_maru42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP in service
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Jan 11, 2022 -

Joe Rizza Acura responded

Thank you for the kind words for JP and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 11, 2022

I always have great service, the people most courteous, always keep me informed. So far in 11 years no disappointments at all. More

by JSPANAGOS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2022 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team has consistently demonstrated our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 11, 2022

Very efficient customer service and communication at this dealership. Estimated service time was very accurate. More

by lacscully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2022 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

January 10, 2022

Great service and I appreciate the short wait. Your team is very professional. Thank you. More

by Vivianvaltas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
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Jan 10, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review, Vivian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else. We're always happy to help.

January 07, 2022

Brought car in for sudden deceleration of car on highway and intermittent lunging of transmission. Service said they ran diagnostics on it but could not find anything. Software update was done and was given More

by K.KOULIANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

January 06, 2022

Nice Friendly & Fast. I would be returning! They have great staffing Thank you again guys. More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Joe Rizza Acura responded

Thank you, Sheena, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

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