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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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February 09, 2022

Nice employees with great service. It was very easy to get a convenient appointment. Explained everything to me More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 07, 2022

First and foremost everyone is very polite and professional. Questions are answered with a concern. Very accommodating‼️ More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young girl that works at the front desk answering phones was very polite and accommodating when I was asking about Bowers and how to go about getting my oil changed the next day
Feb 08, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

February 07, 2022

I’ve been a happy Joe Rizza customer for 16 years. The service department is outstanding. They always take good care of their customers. I recommend Joe Rizza to all my family and friends. More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

February 05, 2022

Service advisors very professional and courteous. Brought my car in for warranty repairs. They were completed and was asked if car wash was needed. Nice work! More

by MALIBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 05, 2022

nicest people everI bought my Acura from a different nicest people ever I bought my Acura from a different dealer and they treat me like one of their customers They helped me with warranty claims and t More

by abdallah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 05, 2022

Service representative was professional and had car serviced in a timely manner even without appointment More

by SEALSMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2022

the service dept is excellent Very professional and and they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept More

by EDROZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

February 04, 2022

One of the best dealerships to work with, from purchasing a new Acura to the service department. More

by JOHALLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Joe Rizza Acura responded

It's great to hear that you've had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

February 02, 2022

Appointment was at 1:00…I got there at 12:55 and was seen right away. Got out in a little over an hour. Great, quick service More

by JFORTUNEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 02, 2022

The best ….service .price always the best…the best dealer ship…can’t go wrong More

by TOMG6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business, Tom. Our team looks forward to having you as one of our valued customers for years to come.