1,320 Reviews of Joe Rizza Acura - Service Center
THE BEST SERVICE AS ALWAYS CAME IN FOR AN OIL CHANGE AND WAS TOLD I COULD USE RIGHT BRAKES SO I THOUGHT I WOULD COME BACK ANOTHER TIME. I DROVE AWAY TO THINK ABOUT IT AND CALLED CAME IN FOR AN OIL CHANGE AND WAS TOLD I COULD USE RIGHT BRAKES SO I THOUGHT I WOULD COME BACK ANOTHER TIME. I DROVE AWAY TO THINK ABOUT IT AND CALLED BACK AND THEY WERE ABLE TO GET ME BACK IN IMMEDIATELY TO HAVE THE BRAKE JOB DONE. IT USUALLY TAKES ABOUT 2 HOURS BUT TWO OF THE MECHANICS WORKED ON THIS DURING LUNCH AND IT WAS DONE IN AN HOUR. I WANT TO THANK EVERYONE FOR MAKING MY DAY A BETTER ONE AND I APPRECIATE THE GREAT SERVICE FROM YOUR DEALERSHIP. More
Always great service. I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for ove I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for over nine years with my 2005 Acura RL that I purchased there. . They take excellent care of my car, it now has over 202,000 miles on it and runs great! Thanks to Matt, Charlotte and Chris, Diane K. More
Joe Rizza Acura Friendly and helpful Thumbs up!! Quick service. Free shuttle service to the mall. Clean environment ,very informative service personnel. Answered all Friendly and helpful Thumbs up!! Quick service. Free shuttle service to the mall. Clean environment ,very informative service personnel. Answered all questions and gave suggestions. Will return to purchase another vehicle and for service. More
Great Service Great service in a timely fashion and offered to hand wash car. I was very satisfied bringing my vehicle here and would come back in the future. Great service in a timely fashion and offered to hand wash car. I was very satisfied bringing my vehicle here and would come back in the future. More
service Always well taken care of with exceptional service. They are fantastic ! This car is an oldie, but the service and dealer care is outstanding. Every v Always well taken care of with exceptional service. They are fantastic ! This car is an oldie, but the service and dealer care is outstanding. Every visit only increases my mindset that the next new one is coming from Joe Rizza Acura More
Excellent Service The service advisors at Joe Rizza Acura do a great job. Matt Fondren, Charlotte Guinta and Chris Kailer are all very proficient. I've dealt with Cha The service advisors at Joe Rizza Acura do a great job. Matt Fondren, Charlotte Guinta and Chris Kailer are all very proficient. I've dealt with Charlotte Guinta the longest - nearly thirteen years. She has always proven to be knowledgeable and easy to do business with. Acura builds an excellent vehicle, and the folks at Joe Rizza Acura do an equally excellent job of service support. Marty Hegglin More
ECU RECALL SERVICE Scheduled my recall service and car was taken promptly at 0730. I actually forgot my updated insurance card but Chris worked with me on getting it em Scheduled my recall service and car was taken promptly at 0730. I actually forgot my updated insurance card but Chris worked with me on getting it emailed from home so I could take the courtesy vehicle, which I appreciated. Car was immediately ready for pick up when I arrived and had been cleaned as promised. My only gripe is I was told to refill the gas tank in the courtesy car I was given. I only drive a total of 24 miles and averaged 21.7 MPG. When I filled up with gas it took over 3 gallons and $13. Obviously, the car was not filled entirely when I picked it up. No big deal, and hopefully, unintentional, but you multiply that by thousands of courtesy vehicles loaned and the cost of gas and it adds up to a lot of dealer savings. I told Chris it wasn't a big deal, only a few bucks, but it was noticed. My wife had her Toyota serviced recently and she did not have to refill her courtesy vehicle. I would suggest, as a luxury auto dealer, Acura consider doing the same. More
Great Acura Dealer It was a great experience purchasing a used car. Paul Kay was a great help breaking down everything before I signed my life away. Lol. But will recom It was a great experience purchasing a used car. Paul Kay was a great help breaking down everything before I signed my life away. Lol. But will recommend friends and family to this acura dealer. It's worth the 50min drive and there's a acura dealer 10min from my home. So, says a lot about this dealership if I'm willing to drive 50min away. More
My hat is off to the Entire Rizza Crew! I purchased my 2006 RSX in 2005 brand new from Rizza. My Salesperson Donna Galatte was fantastic and greets me every time I come in for service, whic I purchased my 2006 RSX in 2005 brand new from Rizza. My Salesperson Donna Galatte was fantastic and greets me every time I come in for service, which is not too often, mostly for oil changes and a few checks on the car. The service I receive is ALWAYS exceptional, quick,HONEST! I had been told at PepBoys that I needed new calipers and they wanted to charge me over $700 to do this.Chris Kailer at Rizza told me my calipers were fine. They flushed my break line, repaired a small leak, completed my oil change and had me out of there pronto! The cashier Erica always greets me with a big smile! I brag about Joe Rizza Acura every time I have to go there to all my family, friends and co-workers. My next car will be an Acura and it will be purchased at Joe Rizza Acura! I'm truly a happy customer with Acura and Joe Rizza Acura! Deborah Campbell More
Wonderful staff and great service Had car serviced, work was explained to my satisfaction and the staff is wonderful to work with. Purchased two autos from Joe Rizza Acura and I have n Had car serviced, work was explained to my satisfaction and the staff is wonderful to work with. Purchased two autos from Joe Rizza Acura and I have never been disappointed, with purchase or service to autos. More