1,320 Reviews of Joe Rizza Acura - Service Center
Great experience Came in for an oil change and was greeted in a timely fashion and was told vehicle would be ready in one hour. Vehicle was ready as promised, maybe 10 Came in for an oil change and was greeted in a timely fashion and was told vehicle would be ready in one hour. Vehicle was ready as promised, maybe 10 minutes earlier. Great experience even though it was just an oil change. More
Service department is great, always delivers on time and are straight forward and trustworthy on what needs to be done. Always a please to deal with Matt and Charlotte. is great, always delivers on time and are straight forward and trustworthy on what needs to be done. Always a please to deal with Matt and Charlotte. More
Excellent Service Joe Rizza Acura Service team provided excellent service, as they always do. I was greeted by service attendant when entered the service area and my ve Joe Rizza Acura Service team provided excellent service, as they always do. I was greeted by service attendant when entered the service area and my vehicle was quickly taken in for the oil change. In less than 30 minutes I was promptly notified by Chris that my vehicle was ready to go. I go back there because the customer service at Joe Rizza Acura is always the best! More
Oil change I always have a good experience. The only complaint that I have is they offer a free wash and vacumn. The wash is subpar and I have yet to ever see e I always have a good experience. The only complaint that I have is they offer a free wash and vacumn. The wash is subpar and I have yet to ever see evidence of the vacumn being used. More
Sensor Error I brought my MDX in for serving as my parking sensors were malfunctioning. I was regularly informed of the problem and timing to fix. They provided a I brought my MDX in for serving as my parking sensors were malfunctioning. I was regularly informed of the problem and timing to fix. They provided a loaner car as it had to be kept overnight and fixed it for free. More
Fast and friendly service. Exactly as promised. Service was completed in the exact amount of time that was quoted. Everything was explained clearly and there were no surprises at all. I was extremel Service was completed in the exact amount of time that was quoted. Everything was explained clearly and there were no surprises at all. I was extremely happy with the way my appointment went. More
Wait time is not too long, and personnel are helpful. This time service was just a little more than an hour. This was an oil change. Personnel helpful and friendly. Helped to sync my new phone. This time service was just a little more than an hour. This was an oil change. Personnel helpful and friendly. Helped to sync my new phone. More
Tech issue Matt took care of the problem quickly and efficiently was in and out in less than an hour! I will definitely return the next time I need service. Matt took care of the problem quickly and efficiently was in and out in less than an hour! I will definitely return the next time I need service. More
Professional quick service! Service department is focused in on making sure they are meeting your needs! Won’t be buying another vehicle from anywhere else! Been an awesome ex Service department is focused in on making sure they are meeting your needs! Won’t be buying another vehicle from anywhere else! Been an awesome experience thus far from buying to having work done! Thanks Joe Rizza! More
Great Service Counts The service department does a great job of taking care of your vehicle.The work done is exactly what you need at the moment. They don't pressure you t The service department does a great job of taking care of your vehicle.The work done is exactly what you need at the moment. They don't pressure you to get work that's isn't necessary for the time being. More