1,320 Reviews of Joe Rizza Acura - Service Center
Fast service They fixed my tire and the cost was only 25 dollars. Very quick turnaround and they kept me informed of the status of my car. They fixed my tire and the cost was only 25 dollars. Very quick turnaround and they kept me informed of the status of my car. More
Quick repair, great personnel. Brought the car in to replace a part in the emissions, was promised an hour and a half, and it was almost to the minute. Washed and good to go. No oth Brought the car in to replace a part in the emissions, was promised an hour and a half, and it was almost to the minute. Washed and good to go. No other problems noted! Always very polite and courteous service writers. More
Regular Oil / Filter Change / A Couple Of Issues I did ask why my tires were not rotated and wipers replaced per the service offer on your web site. Kylie Kerber replied that my RDX did not need eit I did ask why my tires were not rotated and wipers replaced per the service offer on your web site. Kylie Kerber replied that my RDX did not need either at this time. During her first status update with me she did tell me my 2017 RDX needed new tires but mine is a 2015 RDX. She initially had me and the work order mixed up with another customer. She did tell me when my car was finished that my battery is showing up as needing replacement soon. $194 seems high, so I declined for now so I can shop around a bit. Steve Brooks More
Service They are always very helpful and have great customer service! I would recommend this dealership service department. My car is not under warranty but w They are always very helpful and have great customer service! I would recommend this dealership service department. My car is not under warranty but we still come back. More
Bad service Wrong diagnosis of repairs Twice charge for Labour fees which it’s suppose to be pay one time only. They charge Labour fees at first diagnosis as par Wrong diagnosis of repairs Twice charge for Labour fees which it’s suppose to be pay one time only. They charge Labour fees at first diagnosis as parts was No at stoo and they charge at second time at fix repair time ... They diagnosis for Door latch !!! They fix other part sub door wires. More
Phenomenal Service This was a great visit to the service department and my first time at Joe Rizza Acura. I purchased my vehicle at another Acura dealer and have always This was a great visit to the service department and my first time at Joe Rizza Acura. I purchased my vehicle at another Acura dealer and have always used them for service. This time, I was in the south suburbs and even on a late afternoon, I was able to get my car serviced without an appointment AND Rizza handled my recall. Also, my car was super clean and shiny. Thanks for a pleasant visit because it was a bright spot in a gloomy week! More
Add fog lights to new mdx Great service Everyone was kind and honest Internet sales worked out well Didn't take long once I got there Everyone was so willing to help Great service Everyone was kind and honest Internet sales worked out well Didn't take long once I got there Everyone was so willing to help More
Service with a smile. This is our third Acura and the service at rizza has been outstanding. We always recommend Rizza when we talk about the Acura. The sales people and s This is our third Acura and the service at rizza has been outstanding. We always recommend Rizza when we talk about the Acura. The sales people and service departments are awesome. More
Acura MDX service I had no appointment and just show up to change oil. I was greeted like always by friendly people and had great and professional service. While waitin I had no appointment and just show up to change oil. I was greeted like always by friendly people and had great and professional service. While waiting for my car I could relax drinking freshly brewed warm coffee. More
Installation of remote start and oil change. Dealership finished my work within one day. They were very helpful in explaining how to use my new starter. They bu picked up my car and delivered Dealership finished my work within one day. They were very helpful in explaining how to use my new starter. They bu picked up my car and delivered it to me when finished. More