
Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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I purchased my last Acura RL (this is my 3rd straight I purchased my last Acura RL (this is my 3rd straight Acura purchase) from Denise more than 7 years ago. I sought her out as soon as i was consideri I purchased my last Acura RL (this is my 3rd straight Acura purchase) from Denise more than 7 years ago. I sought her out as soon as i was considering another purchase. She is an exceptional sales agent and very customer focused. She was wonderful to work with just as she was 7 years ago. She and the Assistant Manager were both extremely helpful - - both exceptional at their work. Service Excellence in my company is paramount to our success and both of these individuals are great role models!!!!! They provide a differentiating sales value to Acura -- take good care of them both More
This is our 4th purchase from Joe Rizza Acura. The used car sales staff is very friendly, knowledgeable,and helpful. We have had our vehicles in for service in the past and the service staff was also very car sales staff is very friendly, knowledgeable,and helpful. We have had our vehicles in for service in the past and the service staff was also very helpful. Overall, Joe Rizza Acura has great customer service and that is why we continue to purchase our vehicles there. More
This week I bought car #4 from Joe Rizza Acura and Jerry Johnson. Jerry is a great person--he always stops to say hi when I'm having my oil changed or other service work done. I've worked with Jerry for o Johnson. Jerry is a great person--he always stops to say hi when I'm having my oil changed or other service work done. I've worked with Jerry for over 10 years now, and have been completely satisfied with all of my cars. Of course, the new one is the best yet! I enjoyed working with Mark Berry, as well--he made me feel like my purchase was a very important event. I would definitely recommend Joe Rizza Acura, Jerry and Mark to anyone looking to purchase a luxury vehicle at a great value. More
the staff was not pushy and very cordial. Chris was very knowledgeable and patient in explaining the features of the new RDX. Mark assisted him and help expedite the paperwork. The product is great. knowledgeable and patient in explaining the features of the new RDX. Mark assisted him and help expedite the paperwork. The product is great. More
The dealership is great, the sales people are friendly and service oriented and the MDX is just a great vehicle. I just couldn't pass up the deal that was being offered so I now have a new 2012 MDX. Thank and service oriented and the MDX is just a great vehicle. I just couldn't pass up the deal that was being offered so I now have a new 2012 MDX. Thanks!!! More
I am extremely satisfied with the customer service and car service provided by Joe Rizza. Service manager Ted Jurick has always made the routine service of my MDX very convenient. All of my questions ha car service provided by Joe Rizza. Service manager Ted Jurick has always made the routine service of my MDX very convenient. All of my questions have been answered and my concerns addressed. Thank you for the excellent care! More
I had a concern that I addressed with Ted the service manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or bein manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or being treated differently because I am a woman. They never made me feel this way. I have consistently been satisfied. More
Satisfactory, a bit expensive for the work done I think. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. More
Every time my wife takes her car in to Acura for service, she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". More
I certainly wasn't aware of the cost of repair, I thought it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I have a fine automobile and I will have charges like this. More