Joe Rizza Acura

This is our 4th purchase from Joe Rizza Acura. The used car sales staff is very friendly, knowledgeable,and helpful. We have had our vehicles in for service in the past and the service staff was also very car sales staff is very friendly, knowledgeable,and helpful. We have had our vehicles in for service in the past and the service staff was also very helpful. Overall, Joe Rizza Acura has great customer service and that is why we continue to purchase our vehicles there. More

This week I bought car #4 from Joe Rizza Acura and Jerry Johnson. Jerry is a great person--he always stops to say hi when I'm having my oil changed or other service work done. I've worked with Jerry for o Johnson. Jerry is a great person--he always stops to say hi when I'm having my oil changed or other service work done. I've worked with Jerry for over 10 years now, and have been completely satisfied with all of my cars. Of course, the new one is the best yet! I enjoyed working with Mark Berry, as well--he made me feel like my purchase was a very important event. I would definitely recommend Joe Rizza Acura, Jerry and Mark to anyone looking to purchase a luxury vehicle at a great value. More

the staff was not pushy and very cordial. Chris was very knowledgeable and patient in explaining the features of the new RDX. Mark assisted him and help expedite the paperwork. The product is great. knowledgeable and patient in explaining the features of the new RDX. Mark assisted him and help expedite the paperwork. The product is great. More

The dealership is great, the sales people are friendly and service oriented and the MDX is just a great vehicle. I just couldn't pass up the deal that was being offered so I now have a new 2012 MDX. Thank and service oriented and the MDX is just a great vehicle. I just couldn't pass up the deal that was being offered so I now have a new 2012 MDX. Thanks!!! More

I am extremely satisfied with the customer service and car service provided by Joe Rizza. Service manager Ted Jurick has always made the routine service of my MDX very convenient. All of my questions ha car service provided by Joe Rizza. Service manager Ted Jurick has always made the routine service of my MDX very convenient. All of my questions have been answered and my concerns addressed. Thank you for the excellent care! More

I had a concern that I addressed with Ted the service manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or bein manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or being treated differently because I am a woman. They never made me feel this way. I have consistently been satisfied. More

Satisfactory, a bit expensive for the work done I think. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. More

Every time my wife takes her car in to Acura for service, she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". More

I certainly wasn't aware of the cost of repair, I thought it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I have a fine automobile and I will have charges like this. More

Ms.Gallatte, her Manager Mr.Kay were "tenacious""professional"-without being offensive.They made me feel I "bought" the car-not that it was "sold" to me .Young finance guy"the closure" "tenacious""professional"-without being offensive.They made me feel I "bought" the car-not that it was "sold" to me .Young finance guy"the closure" like the rest professional, courteous and a sharp salesperson.Mr.Pat the General Manager staying behind and completing the transaction -much appreciated. Price could have been lower-the difference .9% vs.1.9%for "used"-is the reason for 4/5-I believe this just happened to be the way the situation unfolded-no intentional misleading acts were perceived-indeed Ms.Gallatte,s Manager,Mr. Kay did a nice job of compromising-allowed face saving. Monday,Mr.Kay to cancel the extended warranty- and to notify me-a nice touch.Call from Ms.Galllatte on Monday and help on Tuesday again much appreciated. More