Joe Rizza Acura

I have very please with all my services at Joe Rizza Acura. The staff is very knowledge and helpful when calling or visiting the dealership. Acura. The staff is very knowledge and helpful when calling or visiting the dealership. More

Joe Rizza Acura and It's service manager Ted Jurek and service advisors have always treated me like I just bought my car. Fair to good pricing for repairs. service advisors have always treated me like I just bought my car. Fair to good pricing for repairs. More

Thank you for your kindness and great customer service, Chris. You were a pleasure on the phone and in person. Kudos!!! The only negative I have is about the free wash. I am not looking for the top of the Chris. You were a pleasure on the phone and in person. Kudos!!! The only negative I have is about the free wash. I am not looking for the top of the line wash but the windows were streaky and hard to see out of once they dried. I had to work hard at removing them on the windshield. More

When we bought the car the sales guy was fawning over us, and later we found out we were screwed over on price. Howeqver, I absolutely do not mind paying more for a better experience. What hurt me more was t and later we found out we were screwed over on price. Howeqver, I absolutely do not mind paying more for a better experience. What hurt me more was the fact that the same sales guy who kept reassuring us that we could call him any time with any questions, was almost borderline hostile when we actually showed up asking for help. We live more than an hour from the showroom, so we could not go back immediatrly for a full demo they were supposed to give us. When we returned 3 months later for an oil change, I found the sales guy and asked him if he would be able to spend a few minutes with us demo'ing the car. First off he had no idea who we were, and secondly, he abruptly ended his conversation ( he came to us thinking we were potential buyers) and said " it might look like we are free, but lots of customers come in usually on Saturdays.". These guys were actually sitting around a table chatting! He just walked away. Lots of ways he could have handled the situation, asked us if there were any specific questions he could answer, or set us up with someone from service to walk through the features, or at least apologize and set up an appointment for the future! Nothing. He just walked away. I guess if I really was looking for a premium car experience, I should have coughed up for a BMW. Lesson learnt. Am never going back to these guys ever! More

The service dept is always great. They review the issues with me and their recomendations. Never high pressure sells, much appreciated. Worked with service to set appt for recall issues to be performed with me and their recomendations. Never high pressure sells, much appreciated. Worked with service to set appt for recall issues to be performed in future and arranged for loaner. Thanks! Great all around. Thanks again. jim More

My salesman was very friendly and knowledgable right from the start. He never tried to push me in any direction and answered all of my questions . He continued to apologize because the process was taking s the start. He never tried to push me in any direction and answered all of my questions . He continued to apologize because the process was taking so long. Overall it was the best experience I have ever had buying a car. More

These guys respond to all of my inquires as quickly I ask. Chris (internet department) is fantastic to work with. I will definitly contact chris again. ask. Chris (internet department) is fantastic to work with. I will definitly contact chris again. More

The gentlemen that worked with me were very helpful and extremely knowledgeable about the vechicle that was sold to me. They answered every question that arose and provided excellent feedback. Thanks! extremely knowledgeable about the vechicle that was sold to me. They answered every question that arose and provided excellent feedback. Thanks! More

Denise was extremely helpful in helping us buy our Acura TL. Anyone looking for a car from Joe Rizza Acura make sure to ask for Denise. You will not be disapointed. TL. Anyone looking for a car from Joe Rizza Acura make sure to ask for Denise. You will not be disapointed. More

great experiance buying my 1st luxury car. sales person was very friendly and helpfull i knew what car i wanted from the start and because of the sales team i was able to get financing and drive away in m was very friendly and helpfull i knew what car i wanted from the start and because of the sales team i was able to get financing and drive away in my new 2012 TL More