Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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I've bought my last 5 vehicles there , and as long as mark berry works there rizza Acura will always get my buisness! There was a shorter older guy with grey hair and I believe Ted who did paperwork with mark berry works there rizza Acura will always get my buisness! There was a shorter older guy with grey hair and I believe Ted who did paperwork with me , we're also part on my last 5 purchases. U guys r awesome , took great care of my wife n kids, and just make it easy to trade in and buy! See u in a couple years guys, and thanks again for the awesome Toyota Siena . The kids love it. I'm a Acura/ Honda guy but ganna give this Toyota a shot , either way I will never buy from anyone else period! Thanks guys Ed Lassiter sr More
Both Chris and John were very friendly, knowledgeable and helpful they answered all my questions and help me choose the car that I am very happy with. helpful they answered all my questions and help me choose the car that I am very happy with. More
I found the sales people to be easy-going and informative; and very knowledgeable about Acura products. They followed up but were not overbearing. All-in-all, it was a pleasant experience. informative; and very knowledgeable about Acura products. They followed up but were not overbearing. All-in-all, it was a pleasant experience. More
Dale was very easy to work with, got back to us quickly with an answer to every question we had, and made the whole process of getting our new Acura as pleasant as it could have been. with an answer to every question we had, and made the whole process of getting our new Acura as pleasant as it could have been. More
I have very please with all my services at Joe Rizza Acura. The staff is very knowledge and helpful when calling or visiting the dealership. Acura. The staff is very knowledge and helpful when calling or visiting the dealership. More
Joe Rizza Acura and It's service manager Ted Jurek and service advisors have always treated me like I just bought my car. Fair to good pricing for repairs. service advisors have always treated me like I just bought my car. Fair to good pricing for repairs. More
Thank you for your kindness and great customer service, Chris. You were a pleasure on the phone and in person. Kudos!!! The only negative I have is about the free wash. I am not looking for the top of the Chris. You were a pleasure on the phone and in person. Kudos!!! The only negative I have is about the free wash. I am not looking for the top of the line wash but the windows were streaky and hard to see out of once they dried. I had to work hard at removing them on the windshield. More
When we bought the car the sales guy was fawning over us, and later we found out we were screwed over on price. Howeqver, I absolutely do not mind paying more for a better experience. What hurt me more was t and later we found out we were screwed over on price. Howeqver, I absolutely do not mind paying more for a better experience. What hurt me more was the fact that the same sales guy who kept reassuring us that we could call him any time with any questions, was almost borderline hostile when we actually showed up asking for help. We live more than an hour from the showroom, so we could not go back immediatrly for a full demo they were supposed to give us. When we returned 3 months later for an oil change, I found the sales guy and asked him if he would be able to spend a few minutes with us demo'ing the car. First off he had no idea who we were, and secondly, he abruptly ended his conversation ( he came to us thinking we were potential buyers) and said " it might look like we are free, but lots of customers come in usually on Saturdays.". These guys were actually sitting around a table chatting! He just walked away. Lots of ways he could have handled the situation, asked us if there were any specific questions he could answer, or set us up with someone from service to walk through the features, or at least apologize and set up an appointment for the future! Nothing. He just walked away. I guess if I really was looking for a premium car experience, I should have coughed up for a BMW. Lesson learnt. Am never going back to these guys ever! More
The service dept is always great. They review the issues with me and their recomendations. Never high pressure sells, much appreciated. Worked with service to set appt for recall issues to be performed with me and their recomendations. Never high pressure sells, much appreciated. Worked with service to set appt for recall issues to be performed in future and arranged for loaner. Thanks! Great all around. Thanks again. jim More