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Joe Rizza Acura

Orland Park, IL

4.6
2,101 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,101 reviews

December 24, 2013

I was looking for a 2012 Volvo s60 and searched online. When I found one at Joe Rizza Acura, I e-mailed them. Ahmad contacted me immediately, and kept me informed of the status of the car. (I drove 100 mil More

by mccabe42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Tuck, Ahmad Aburas
Dec 27, 2013 -

Joe Rizza Acura responded

Thank you for sharing your experience and for the great review! I'm happy that, despite the title delay, your overall experience wit us was a positive one. Ahmad is an asset to our team and regularly demonstrates the high level of customer service that we pride ourselves on -- and that you deserve. I'll be sure to pass along your kind words to him. I hope you're enjoying your S60! Please keep us updated how we can serve you again in the future. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

December 20, 2013

I was kept waiting one hour and a half for an oil change, I feel that this is extreme. I made an appointment so I could get in and out on a timely basis. More

by FrankBerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 23, 2013 -

Joe Rizza Acura responded

Thank you for sharing your experience with us. Our service team works hard to provide friendly and efficient customer service; however, it sounds like we may have missed the mark during your visit. I apologize that the wait time felt extreme. It's feedback like yours that can help us to improve as a business though, and I'd welcome the opportunity to speak with you further about your experience. Please contact me at your earliest convenience. Respectfully, Linda Tew Marketing Director ltew@rizzacars.com

December 19, 2013

I purchased a 1996 Lexus SC400 off the internet. Using only the pictures provided, my sales person, Ahmad Aburas acted as my ears and eyes. He did just a tremendous job on the sale. Never pressuring me More

by rwands123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Aburas
Dec 23, 2013 -

Joe Rizza Acura responded

Bob, thank you so much for sharing your experience and for the great review! Our sales team is committed to providing outstanding customer service, and I'm happy to hear that Ahmad demonstrated this commitment and took very good care of you throughout the purchase process. I'll be sure to pass along your compliments to him. We appreciate your business and hope we are able to work with you again! Kind regards, Linda Tew Marketing Director ltew@rizzacars.com

December 19, 2013

My experience with Joe Rizza Acura, was the most amazing experience I've ever had buying a vehicle! Thank you Joe Rizza for having the most amazing Sales Assoicate to greet me and say; can I help you! Als More

by My2014RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Dec 23, 2013 -

Joe Rizza Acura responded

It's great to hear feedback like yours, thank you! Our entire team works hard to make the car buying process smooth and enjoyable, and I'm happy to hear that your experience was such a positive one. I'll be sure to pass along your compliments to Ike and Pat. Please don't hesitate to contact us if there's anything else we can do for you. Also, be sure to connect with us on Facebook and Twitter for our latest happenings. Kind regards, Linda Tew Marketing Director ltew@rizzacars.com

December 06, 2013

Sales personel were courteous and professional.Service dept.was as good as it gets.Friendly people throughout the dealership.I highly recommend this dealership to friends. More

by GerriValente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Kay, Mark Berry
Dec 09, 2013 -

Joe Rizza Acura responded

Thank you for the 5-star review and recommendation! Providing friendly and professional customer service is our goal, and I'm glad to hear that this was demonstrated to you during your visit. It is our pleasure to serve you and I hope that you will let us know if there is anything else we can help you with. In the meantime, visit us on Facebook and Twitter to stay connected with our latest news and other fun stuff. Best, Linda Tew Marketing Director ltew@rizzacars.com

December 06, 2013

I own two Acura MDXs both purchased new from this Joe Rizza Acura. I bought the vehicles because John Malioris earned my trust. He was honest, knowledgable, and never tried to manipulate me. Since the More

by Eddrozd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2013 -

Joe Rizza Acura responded

Thank you for taking the time to write this great review! Your loyalty and business is very much appreciated. Our entire sales staff works very hard, as a team, to earn the trust of our customers, and we are eager to prove this to you when the time comes for future purchases. In the meantime, I'm very pleased to know that Ted is taking great care of you and modeling the high level of customer service that we pride ourselves on at Joe Rizza Acura. I'll be sure to pass on your kind words to him. It's great to hear from loyal, long-time customers like yourself. Please keep us informed how we can serve you again in the future. Kindest regards, Linda Tew Marketing Director ltew@rizzacars.com

December 04, 2013

Ted "No Problem" Jurick and his team at Rizza have been providing outstanding service to me and my two Acuras for over 12 years now. Their commitment to service is the best I have experienced an More

by tothdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2013 -

Joe Rizza Acura responded

Ted is really going to enjoy reading this review! Thank you for all of your kind words about both Ted and Joe Rizza Acura! We certainly strive to earn the loyalty of our customers, and I'm very happy to hear we have done that with you. Please let us know if there's anything else we can do for you. In the meantime, stay connected with us over on Facebook and Twitter for service specials and other fun stuff. Sincerely, Linda Tew Marketing Director ltew@rizzacars.com

December 02, 2013

Everything was great, everyone went out of thier way to make my purchase as easy as it could be. Would defiantly reccomend anyone interested in an Acura to come here. More

by Liz11785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Dec 03, 2013 -

Joe Rizza Acura responded

We love hearing from satisfied customers; thank you for the 5-star review! We strive to make the car buying process a stress-free and enjoyable one; and, I'm happy to hear that we were successful at this during your visit. I appreciate your recommendation! Please keep us updated if there's anything else we can do for you. In the meantime, visit us on Facebook and Twitter for service specials and our latest happenings. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

November 25, 2013

I recently purchased a 2014 Acura RDX w/ Tech Package. The sales staff at Joe Rizza Acura were extremely patient and courteous. They made the entire car buying experience a seamless process. I would defin More

by ksg0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ike Mohammed
Nov 27, 2013 -

Joe Rizza Acura responded

Thank you so much for your great review and recommendation! At Joe Rizza Acura we focus on making the car buying process as easy and enjoyable as possible, and it sounds like we hit the mark during your visit. I hope you're enjoying your new RDX! Keep us updated if you have any questions. Also, be sure to stop by our Facebook and Twitter pages to connect with our specials and other fun stuff. Best regards, Linda Tew ltew@rizzacars.com

November 13, 2013

The purchase of my new TL from you was one of the most pleasant purchases I ever made. That, however, is exceeded by the quality people, expertise, service, trust, candor, and competitive value that Matt More

by jgkredens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : the porters, Charlotte Guinta
Nov 15, 2013 -

Joe Rizza Acura responded

Greg, thank you so much for your glowing review! The outstanding experience you described is certainly our intended goal; and, I'm more than pleased to hear that your time with us was so positive. Matt, Ted, Brad, and Charlotte are all valuable members of our team, and they'll be glad to know their hard work was recognized. Please do contact us if there's anything else we can do for you. You may also be interested in stopping by our Facebook and Twitter pages for exclusive content and specials. Regards, Linda Tew, ltew@rizzacars.com

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