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Joe Rizza Acura
Orland Park, IL
2,082 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,082 reviews
Verified Customer
January 17, 2025
Came jn, got the car. Got good price . Drove of same day. This dealer willing to negotiate. Not like westmont and Naperville acura. Go here and get a good deal. Got good price . Drove of same day. This dealer willing to negotiate. Not like westmont and Naperville acura. Go here and get a good deal. More
by LAIMMISS
Employees Worked With
January 12, 2025
Joe was totally highballing us. He started with $800 a month on the lease and landed on $359. It was the hold their keys to their car experience. On top of that, we were never of He started with $800 a month on the lease and landed on $359. It was the hold their keys to their car experience. On top of that, we were never offered anything to drink. I had to go find water. We were there on December 22 and there wasn’t another customer in the entire building, yet we sat for almost 2 hours waiting for finance. More
by wendy
Employees Worked With
January 05, 2025
Back in 2004 I went into Joe Rizza Acura in Orland Park and purchased a brand new TL, I loved that car. I had great service then and decided that now was the time to up grade and go back to Rizza. Once aga and purchased a brand new TL, I loved that car. I had great service then and decided that now was the time to up grade and go back to Rizza. Once again I had great service and bought a 2023 TLX, I love the car! Thank you Jonathan,Vince and Doug I would definitely recommend them. They were friendly and well informed. More
by REGINA.GERLICK
Employees Worked With
Sales Consultant Jonathan Ginise, Manger Vince and Doug in the finance department.
January 04, 2025
Everyone was very courteous. They are straight forward over the phone and in person. All fees were explained thoroughly had a good experience and experience means everything when They are straight forward over the phone and in person. All fees were explained thoroughly had a good experience and experience means everything when it comes to customer service. More
by taramdx07
Employees Worked With
January 04, 2025
The dealership was easy to do business with. Paperwork went smoothly. However, when the vehicle was shipped to me, out of state, it was missing items (driver manual, rim lock key) and the two th Paperwork went smoothly. However, when the vehicle was shipped to me, out of state, it was missing items (driver manual, rim lock key) and the two things I requested be done before shipment were not. (Remove dealer sticker on back, installation of front bumper license plate holder). I don’t know where the miscommunication happened, but the delivery aspect was hectic as I had to call to get these issues resolved. More
by MONICANSU
Employees Worked With
December 19, 2024
First visit to test drive vehicle I was not greeted warmly by Pat. He was boarderline rude ! I would have like different outcome. But I went back and was treated much better. Robert was awesome tec warmly by Pat. He was boarderline rude ! I would have like different outcome. But I went back and was treated much better. Robert was awesome technical person who showed much professionalism More
by PADO08
Employees Worked With
December 11, 2024
Very friendly and professional! ! I felt very comfortable with my salesman and I left there with the car of my dreams!! ! I felt very comfortable with my salesman and I left there with the car of my dreams!! More
by TAMERA_ANN_66
Employees Worked With
Young new salesman I forgot his name
