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Joe Rizza Acura

Orland Park, IL

4.6
2,094 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,094 reviews

March 23, 2025

Enjoyed our transaction dealer was helpful and fair as far as trade in goes everything done in timely matter More

by L.WITT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Joe Rizza Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

March 22, 2025

Not a Good experience at all the Car wasn’t prepared Right and the Low Voltage Battery Had to be Replaced. The app to do everything remotely is always not working. Acura / Honda Customer Service is Horr More

by JOE HART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Joe Rizza Acura responded

Thank you, Joe, for sharing your experience with us. We at Joe Rizza Acura strive to deliver a seamless experience, and it is disappointing to hear that we fell short in your case. Please reach out to me directly so I can address this matter and work towards a resolution. Your feedback is valuable, and we appreciate you bringing it to our attention. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 18, 2025

It was a pleasure purchasing my Acura MDX from Pat Dazzo at Joe Rizza Acura in Orland Park. The whole staff valued my tight time frame I was on that weekend. We negotiated and came up with a deal that was f More

by TOMWRIGHT10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joe Rizza Acura responded

Tom, thank you for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new MDX!

March 16, 2025

Price on CarGuru was misrepresented. Dealer added bogus “safety inspection“ charge added over $1000 to advertised price. Otherwise friendly and reasonable accommodation for inspection a More

by JEFF.PAYNTER
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pat Dazzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joe Rizza Acura responded

Jeff, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 11, 2025

Gave me the price I was looking for. Had the vehicle I wanted and Everything was prompt and professional More

by Sugar
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Mar 11, 2025 -

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that we were able to assist you and that you had such a positive experience.

March 11, 2025

I just bought an Acura Precision Certified 2023 MDX Advance from Joe Rizza Acura. The entire experience was absolutely phenomenal right from the start. I'm from out of state and called to check on the More

by DON.SAWALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramy, Liz, Robert
Mar 11, 2025 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Don, and it's great to hear about your excellent experience here at Joe Rizza Acura.

March 10, 2025

Super friendly staff that helped me get in and out in a timely manner and they were very accompanying More

by JULIOGALVAN17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Joe Rizza Acura responded

Thank you so much, Julio, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2025

Poor after sale communication. Car had bad electric 12V Battery and got stuck in another state. Also Gave out my personal information to the customer that bought my Trade in Not Co More

by JOE HART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Joe Rizza Acura responded

Thank you for sharing your experience, Joe. We take your concerns seriously and encourage you to reach out to us directly at Joe Rizza Acura so we can address these issues and ensure a better experience moving forward. Your feedback is appreciated. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2025

I leased a 2024 Acura zdx from Joe Rizza. This is the 3rd vehicle I’ve leased from there. I worked with Pat Dazzo over the phone, and there were no surprises when I got to the dealership. Als More

by FRANKHEIDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schulz
Mar 03, 2025 -

Joe Rizza Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Rizza Acura!

March 01, 2025

Upgraded my Acura RDX to a more efficient one, worry free & stylish. Staff was friendly & a pleasure to do business with Joe RIzza Acura, Shout out to Gerard, Tony & Bill!! More

by JRTAYLOR52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

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