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Joe Rizza Acura

Orland Park, IL

4.7
2,075 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,075 reviews

December 19, 2024

First visit to test drive vehicle I was not greeted warmly by Pat. He was boarderline rude ! I would have like different outcome. But I went back and was treated much better. Robert was awesome tec More

by PADO08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Joe Rizza Acura responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that your second visit was more positive, thanks to Robert's professionalism. At Joe Rizza Acura, we strive to provide excellent service to all our customers, and your input helps us continue to improve. We hope to see you again and provide you with an exceptional experience from start to finish! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 19, 2024

Greeted at door. Got righr to point. Test deove car. Good followup. Cody was vwry good More

by SHEILAB9841
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Joe Rizza Acura responded

Thank you for your wonderful feedback, Sheila! We’re thrilled to hear about your positive experience at Joe Rizza Acura, especially with Cody. It’s great that you felt welcomed and found the process to be efficient. We look forward to assisting you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 11, 2024

Very friendly and professional! ! I felt very comfortable with my salesman and I left there with the car of my dreams!! More

by TAMERA_ANN_66
Recommend Dealer
Yes
Employees Worked With
Young new salesman I forgot his name
Dec 11, 2024 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 11, 2024

Bought a certified used Acura MDX with the help of sales rep Robert Griffin , who was very personable cordial and quite helpful and attentive to your needs and calls. I think my deal was fair and was a good More

by R. T. Lewandowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin J.D. (?service)
Dec 11, 2024 -

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

December 10, 2024

Friendly and knowledgeable staff! They helped me to find the perfect car for me and my family, I trade my car at the moment and came back home with a brand new one! Awesome people, hi More

by AUREASLARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Joe Rizza Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Rizza Acura!

December 02, 2024

Very pleasant experience. The guys were great. I would buy another car from them some day. Very professional. Robert Griffin really knows his stuff and Pat Dazzo was great to More

by WILLIAMDONNELLY3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
Dec 03, 2024 -

Joe Rizza Acura responded

Thank you so much for your kind words, William, and for taking the time to leave us this wonderful feedback!

November 27, 2024

Pat went above and beyond to assist me in finding the perfect car. He made the process easy and stress free! Very happy with my experience at this location More

by CMSIEWAK3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pat delivered a great experience. Congratulations on your new purchase!

November 27, 2024

I just purchased my 5th Acura (1 TSX, 4 RDX) from Joe Rizza Acura in Orland and I highly recommend their sales and service departments! More

by absando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Joe Rizza Acura responded

Congratulations on your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura over the years.

November 25, 2024

They were efficient price was good and took a shorter time than expected to complete More

by DTESTD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Please let us know if we can be of any more assistance.

November 25, 2024

My salesman Jay was knowledgeable, professional and made me feel comfortable with the process. What I didn’t like was the time it took the finance guy to complete the application and he didn’t fully explai More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Joe Rizza Acura responded

Thank you for this feedback, Linda. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't fully meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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