
Joe Myers Toyota
Houston, TX
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We are a mature couple who bought a car there for our daughter. My wife and I went there Thursday night to check out Corolla's and that's all we were interested in. They tried the switch technique and I daughter. My wife and I went there Thursday night to check out Corolla's and that's all we were interested in. They tried the switch technique and I steered them right back to the Corolla, and made it very clear that is what we would buy - PERIOD. I made this visit ahead of time because I would be gone Saturday and my wife and daughter would return there on Sat morning. It should have been a straight-forward deal, since all they had to do was pick out the color and write a check, and we were paying cash. I left for Dallas Saturday morning and bought a new Honda Civic there and was in the dealership for 30 minutes total. My wife and daughter were at Joe Meyers Toyota for over THREE HOURS!!! Quite a difference, eh? She wrote a check for $11k and I just tried to call them to see if the check presented any problem for them because it still hasn't cleared. First I was grilled about who I wanted to talk to and was told there were seven people in finance, and none of them were managers. I was forwarded and the man who answered said he was with a customer and hung up. I called back and asked to speak to anyone in finance who could talk on the phone. I got an answering machine. I called back and asked for the same thing again, and again got an answering machine. I called back and asked the operator if she wanted to write down a message for them since she didn't seem to be able to connect me to a live person who could talk on the phone. You guessed it! Answering machine. After fifteen full minutes of trying to reach anyone in their finance department, I gave up. If the check was a problem, then let them deal with it! More
We purchased a Landcruiser from this dealership. This was the worst car buying experience that we have ever had. The sales manager was rude, arrogant and attempted to "bait & switch." We love Toyotas & was the worst car buying experience that we have ever had. The sales manager was rude, arrogant and attempted to "bait & switch." We love Toyotas & Lexus and only bought the vehicle for this reason. Currently in the market for another Toyota and I would never recommend this dealership. The dealership is filthy and had trash thrown throughout the carpet stained showroom. The entire place needs a makeover. Avoid at all cost. Landcruiser runs excellent, but what else would you expect from a Toyota. More
HIGH PRESSURE SALES and MISLEADING PRICING STATEMENTS HIGH PRESSURE SALES and <br>MISLEADING PRICING STATEMENTS appear to be the norm at Joe Myers. Don't sign anything and be ready to be "taken for a rid HIGH PRESSURE SALES and <br>MISLEADING PRICING STATEMENTS appear to be the norm at Joe Myers. Don't sign anything and be ready to be "taken for a ride."<br><br>Jose Cruz and his manager made us sign a "purchase agreement" document before we could discuss the vehicle so if we came to an agreement about the vehicle we had to buy it. (Hindsight says that's when we should have walked away.) <br><br>They told us that the deal we were getting was the very best they could do and that they were losing money on the deal. However, the following day the vehicle WE purchased (same VIN) was listed on their website CHEAPER than what we paid for it.<br><br>After inquiring about the price on the internet I was told that we had a "fair" deal.<br><br>Later I found out that a co-worker had a similar experience with different salesmen and a former salesman for Joe Myers indicated that high-pressure sales where no new thing. More