Joe Myers Ford

I give this dealership a bad rating. I would not trust this dealership to sell any vehicle. I walked in with an 81-year old gentleman trying to buy a used truck. We were lied to at least twice by the sa this dealership to sell any vehicle. I walked in with an 81-year old gentleman trying to buy a used truck. We were lied to at least twice by the saleman. The whole experience with the salesman made my friend and I so uncomfortable we left. You have a choice, stay away from Joe Myers. More

First and foremost, I would like to thank the salesman my husband dealt with, Mr. Kirk Wilson. Thank you Mr.Wilson, for saving my husband and I precious time and money that we would have wasted by giving you husband dealt with, Mr. Kirk Wilson. Thank you Mr.Wilson, for saving my husband and I precious time and money that we would have wasted by giving your dealership our business. Not only will we NEVER do business with Joe Myers Ford, but I will tell everyone looking for a new vehicle to stay away from this dealership. If you are looking for a new vehicle DO NOT give Joe Myers Ford your business!! My husband and I were contacting several different dealerships in the Houston area in search of a large SUV for our family. NEVER in my life have I heard of such blatant disrespect from a company where good customer service should be the primary focus. We filled out an online form requesting a quote for an SUV and a salesman (Kirk Wilson) from Joe Myers called to make contact. My husband spoke with him, and having done his homework, he gave an offer. My husband's offer was a "low ball" offer, but he figured he would start low in hopes that the final negotiated price was within the range we were willing to pay. However, instead of this being the starts of a conversation centered on negotiations, it quickly turned into a very hostile display of complete and utter disrespect. Kirk Wilson not only laughed at my husband, he told my husband that he did not know what he was talking about and called him an idiot!!! If that is not bad enough Mr. Wilson also cursed at my husband! Mr. Wilson said that he would not be doing any business with us since we gave such a low offer for the SUV. WOW!!! In a day and time when the economy has not been the most stable one would think that a business would not want to turn away potential customers. However, I guess Joe Myers Ford must not value their customers. Car dealerships are known for their general sale tactics some of which are not the most honest. Joe Myers made an exceptional first impression through Kirk Wilson. Unfortunately, it is not the type of impression that will earn them any business!! If you are in the market for a new vehicle do NOT waste your time here, take your business elsewhere. If you do not care about the way you are spoken to and do not care if you are treated like a pion, then this is the dealership for you.. More

I brought in my mustang for an oil change and state inspection. The service manager I dealt with was named Michelle Torre. I asked Ms. Torre to please make sure that the service techs took care to no inspection. The service manager I dealt with was named Michelle Torre. I asked Ms. Torre to please make sure that the service techs took care to not soil my interior - I had previously had a terrible experience with the last ford dealership I went to who got grease all over the inside of my car. When I picked up my car today I found grease smeared all over the door and seat on the driver side - I asked the service manager on duty to take care of the problem. He cleaned up about half the mess - not sure what I am going to do about the grease smeared into my seat. This is unacceptable service. I will never go back to Joe Myers Ford because they do not respect me or my car. More

The reason that I have given this dealership horrible ratings is due to a lack of professionalism. The sales associiate could not give us any prices without knowing how much we wanted to spend, she took ratings is due to a lack of professionalism. The sales associiate could not give us any prices without knowing how much we wanted to spend, she took personal calls on her cell phone while she was driving us across the parking lot in search of two vehicles that were never found. Too inconvenienced I guess is why she decided to pass us off to "Robbie". Robbie attempted to get us to do all of our shopping behind the glass doors inside the lobby, we weren't comfortable with that. It happened that the manager walked up and basically told us that he wouldn't price out the different price points on the different vehicle models. The atmosphere was unprofessional, the sales team looked as though they had rolled out of bed, but the kicker is when my husband told him that our price point can vary 20-60k or nothing at all that we could walk out and go somewhere else. To which the manager's response was "I wish you would". I don't know whether he was trying to make the sales team laugh or what, but it was so unprovoked and so completely unprofessional. The most disappointing thing is that we were settled on buying a ford from that dealership, that is what we had gone there for but we were turned away because no one wanted to walk out onto the lot and tell us the prices of vehicles, when other places actually have it posted on the window sticker. Joe Myers Ford makes their money off of unintelligent shoppers and if you don't fit that profile then I suggest you buy somewhere else, we did. More

Joe knew exactly what I was looking for with in 5 mins of our conversation. He bent over backwards to make sure I had what I wanted for the price I could afford. Nothing is worse then dealing with a pushy sa our conversation. He bent over backwards to make sure I had what I wanted for the price I could afford. Nothing is worse then dealing with a pushy sales man. Thankfully Joe wasn't anything like that! He was very educated an knowledgable on the product, nothing beats a GREAT car buying experience! More

I took my car in and they informed me that I needed spark plugs changed. They ended up changing only two ignition coils. The car has eight. They are defective from factory. They charged 600.00. I called plugs changed. They ended up changing only two ignition coils. The car has eight. They are defective from factory. They charged 600.00. I called another dealership in Katy to see what their charges would be. They said they would perform the same job for 380.00. I spoke with the service advisor and he said that all I had to do was provide him with a statement from the other dealership so he could MAYBE adjust the price. When my other ignition coils go out, they will be ready to charge me again for the labor. What a way to make their money. Not good. All good things come to an end. More

Joe Myers and I agreed on a price via the internet. When I went into to purchase the vehicle they wanted to charge me $700 above the agreed pricing. After 2 hours of trying to get them to meet their agreed I went into to purchase the vehicle they wanted to charge me $700 above the agreed pricing. After 2 hours of trying to get them to meet their agreed pricing, I left. Buyer beware. More

I really liked a 2011 F150 at another dealership. Not only did the Joe Myers Internet sales team have one exactly like the one I looked at but had 2 to look at and test drive. They were a little higher o only did the Joe Myers Internet sales team have one exactly like the one I looked at but had 2 to look at and test drive. They were a little higher on the initial price but when I told them they were! They beat the other dealers price. This is a good dealership to work with. Even had some hot limited Mustangs to droll over while waiting. ;-) Two thumbs up for this transaction. In and out in a couple hours with a new Truck. More

The people at Joe Myers were very friendly and helpful. They only thing to watch out for is they asked for 3 months of financing payments up front as they knew I would be paying off Ford Motor Credit right They only thing to watch out for is they asked for 3 months of financing payments up front as they knew I would be paying off Ford Motor Credit right away. Their prices were good and they were willing to help me find a vehicle anywhere. More