Joe Myers Ford

Joe Myers Ford makes the entire car buying experience positive. I found a vehicle on their website, I was interested in. When I arrived at the dealership the truck was in stock, for the price listed on positive. I found a vehicle on their website, I was interested in. When I arrived at the dealership the truck was in stock, for the price listed on their site. I was not eligible for a specific Ford rebate, so Joe (Fleet Sales) and the dealership assisted me by increasing its discount. Joe and Janete (Finance) were able to get me through financing, in about 15 min, which I appreciated, because I needed to pick my kids up from school. Then I went down to meet Emma (Customer Service), who delivered my truck to me, and went over some of its features. Overall, I felt comfortable at JMF the entire time I was there, and will return for my next vehicle purchase. More

Joe provided me with all of the information that I requested. I searched all over the Houston area and was unable to find a better deal. requested. I searched all over the Houston area and was unable to find a better deal. More

Our overall sales experience at Joe Myers was great! Greg was very helpful and not pushy or overbearing at all. We will definitely recommend Joe Myers to our friends. We will also be coming back to pu Greg was very helpful and not pushy or overbearing at all. We will definitely recommend Joe Myers to our friends. We will also be coming back to purchase our next vehicle. More

As always Cindy makes the experience almost painless. The best part is when you realize this dealership is looking out for you and goes the extra "mile" to make sure you feel and are better off by choosi The best part is when you realize this dealership is looking out for you and goes the extra "mile" to make sure you feel and are better off by choosing Joe Meyers. I did experience one big disappointment after trying to submit this review three times this process drives the effort right into the gutter from the extra mile to the green mile to bad. You may want to rethink this process and all the questions it does not seem Dealerrater knows rule No.1 for great customer service. Based on what I have experienced Dealerrater doesn't get it so I better tell explain. Rule No.1 in delivery of great customer service is: Make the experience "painless" if you need a little more help understanding just ask Cindy she will show you. Thanks for the great service Mike More

I had been car shopping for a few months and had some bad experiences at different dealerships. i had test driven multiple models of trucks and cars and decided on the f150. i had worked with danny a co bad experiences at different dealerships. i had test driven multiple models of trucks and cars and decided on the f150. i had worked with danny a couple of months before making my decision and had remembered he had sent me a thank you and even a follow up a few weeks later. i would send my freinds and family to Joe Myers to purchase in the future. More

When entering the dealership, I felt welcomed. Teddy had already pulled exactly what I was looking for a gave us an amazing price on my brand new car. I couldn't be happier with the service I received, and already pulled exactly what I was looking for a gave us an amazing price on my brand new car. I couldn't be happier with the service I received, and will definitely come back in the future. More

Everything was awesome from start. Wayne really goes out of his way to make you feel like a family member. I look forward to future purchases. of his way to make you feel like a family member. I look forward to future purchases. More

they told me they could get me a 2013 F350 4x2 Crew Cab Lariat Black on Black loaded and quoted me a price of $49,900. That was a fair price. I told them I had seen a vehicle like I wanted at another dea Lariat Black on Black loaded and quoted me a price of $49,900. That was a fair price. I told them I had seen a vehicle like I wanted at another dealer and they asked if they could "earn" my business so I would buy it from them. The price sounded good, so sure, go ahead. 15 or more phone calls later over the course of the entire day, we worked out that .. based on the 10 photos I had submitted on my trade in, that they would give me at least $20k for it. (It is worth more), so I told them I would be frank with them if they would be frank with me .. no back and forth nickel and dime... best price first time or I would go directly to the dealer that I knew had the truck. I told them upfront repeatedly that if they did not think they could make this work, then do not make us come in there as my fiancee is up to his ears in work at his company and is working 14 to 16 hr days.. Please do not waste my time. You know they did. You know they told me what I wanted to hear, and you can guess. They couldn't make it work... they needed $1500 more. Granted that is not a lot of money, BUT I told them not to mess around with the nickels and dimes and AFTER getting our social security numbers, bank name, address, etc. they can't make the deal work. WTH? I felt as if we had been set up. I fear identity theft. I think they are liars, cheats and they are bordering of "deceptive trade practices" and I will find out more about that even if I have to contact a news crew and an attorney. Stay away... far far away. If it sounds too good to be true.. you know it is. Oh, and yeah, I found out that particular truck sold last Saturday. It wasn't even available. Isn't that bait and switch tactics???? Isn't that illegal? Hate them. More

First thing I noticed when I arrived and looked at cars for 15 min was that no one acknowledge me. Then when the first sales guy finally asked me if I needed any help I explaind to him I was looking at a for 15 min was that no one acknowledge me. Then when the first sales guy finally asked me if I needed any help I explaind to him I was looking at a mustang online and I was wondering were it was. He told me if I was serious in buying or just looking. After that talk was done he took me to see the car. Asked if I wanted to go on a test drive so I was like sure. Then before I could even move he jumps into the driver seat. Then he explains to me we can't go out the parking lot due to traffic. I felt very unappreciated at that point as he also rushed me threw the process. After all that I was like okay I came for the car not customer service. I had a trade in with I had done some research and blue book trade in value in fair condition was 13k their offer was 6k. Their explanation for this was a wird exhaust noise. Needles to say I grabbed my keys and walked out. Today they called me back but I'm no longer interested in their service. More