Joe Myers Ford
Houston, TX
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Robert Martin was very responsive to all of my questions; we communicated mostly using text messaging and during my frequent visits to the dealership. He and Joe Ramirez were always willing to let me drive we communicated mostly using text messaging and during my frequent visits to the dealership. He and Joe Ramirez were always willing to let me drive any car whenever I visited the showroom. Joe was very thorough in explaining the Roush Mustang to me. Great staff! These two gentlemen were instrumental in my decision to buy the Roush. More
Great staff. Quick and easy process. Great Deal. My experience at Joe Myers Ford was one of the best I have ever experienced at any dealership. Thank you very much. experience at Joe Myers Ford was one of the best I have ever experienced at any dealership. Thank you very much. More
I have worked with this dealership before in getting my first Mustang and the service was good. I recently went to get my second Mustang and the service was great. The employees are very helpful in getting first Mustang and the service was good. I recently went to get my second Mustang and the service was great. The employees are very helpful in getting the car you want even if it is at a different dealership in Houston. They will also give you the best price they can offer you for a car you want or a car you are trying to trade in. The environment of this dealership is very positive and exceptional. More
Tried to purchase a used truck online, gave a deposit, received a purchase agreement later that week. I had questions about charges added to my purchase agreement. They called me back and cancelled my pur received a purchase agreement later that week. I had questions about charges added to my purchase agreement. They called me back and cancelled my purchase and refused to sell me the truck !!! They said I was taking to long to close the deal ( I had 4 business days into this mind you ). I had my financing and insurance all set & was going to send everything back the next day. No place in any of the paper work does it tell me I have only so many days to send the package back in the mail to them, No one ever called or sent an e-mail instructing me that I was going to loose the vehicle because of some delay. I had legitimate issues with charges on my contract and it seems I pissed someone off. So much for putting our customers first. When I tried to call back to see why they wanted to cancel the transaction I got the run around and no one is taking my calls. I am so..................frustrated with the dealership they have no idea. I am going to tell me story to every F150 truck forum online, every dealership review on-line, I am going to contact Ford directly and tell them what great people they have selling their products in Texas and I am going to take add space out in their local papers ( just to get the ball rolling ). Stay away from these guys AWAY !!!!!!!!!!!!!!!!! More
Overall I had a great experience when looking for and purchasing my new Mustang. Mark Harris initially contacted me via email and sent me lots of information and pictures of available vehicles. I then purchasing my new Mustang. Mark Harris initially contacted me via email and sent me lots of information and pictures of available vehicles. I then went to meet Mark and see the vehicles in person. He was always very professional and nice. I asked a lot of questions about the new Mustang and looked at several different cars that he had on the lot. I didn't find the right color so Mark went to work and found me the vehicle that I wanted. He got the vehicle within a couple of days. I then went to see Whitney Babineaux and he was able to get me a fantastic interest rate. At first I dreaded buying a new car thinking I would be stressed out at having to haggle with someone over what I wanted. Instead, I left with what I wanted at a good price, great service, and no stress! More
My experience with these two gentleman were awesome, how friendly they were and explaining to where I could understand. My brother in law worked one on one with Rudy and finding the perfect car to meet my b friendly they were and explaining to where I could understand. My brother in law worked one on one with Rudy and finding the perfect car to meet my budget and they did a super fantastic job. I walked out so happy and satisfied. When signing all the paperwork Nelson just explained in full detail what everything meant and also did not try to sell me something I did not need due to my buget I would recommend this dealership and working with these two, I was so happy and I want to thank yall so much. My experience was very satisfied. Nicole Maerz Happy Customer More
I have been using Dan Howard for over 20 years. He has always taken great care of all of our family members & our business cars. Great service. always taken great care of all of our family members & our business cars. Great service. More
Our intention was to see three different brands options to select the purchase of a vehicle, however to visit the Ford Agency Mr. Robert De La Cruz gave us excellent advice and attention that was no longer to select the purchase of a vehicle, however to visit the Ford Agency Mr. Robert De La Cruz gave us excellent advice and attention that was no longer necessary to see more options and decided to buy the Ford Explorer with you. More