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Joe Myers Ford
Houston, TX
2,918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,918 reviews
March 30, 2016
Outstanding experience Everything went smoothly. Felt welcome from the moment we arrived at the dealership. Outstanding experience. Will definitely recommend to friends and Everything went smoothly. Felt welcome from the moment we arrived at the dealership. Outstanding experience. Will definitely recommend to friends and family. Especially want to thank Robert Martin. More
by Anna Way
Employees Worked With
Robert Martin, Glen Francis
March 29, 2016
7th vehicle purchase from Joe Myers Overall my experience was great. There was however a misunderstanding with the price of the vehicle presented to us. At $35k+, we understood as pres Overall my experience was great. There was however a misunderstanding with the price of the vehicle presented to us. At $35k+, we understood as presented to us by Joe Nabbs that the MPP was included in the price, along with Gap coverage, etc. When I went to finance, I was then presented with additional preferred coverage with Zaktek and Skyline for additional $3k+. I was surprised to learn the MPP was not included in the original quoted price and that my final finance price was $3k higher than I expected. It should have been presented to us as, "Our offer is $35k+, and MPP, Gap coverage, etc. are additional costs." That was one of the deciding factors of us purchasing, that the $35k included the MPP. We even stated that with Joe that we were pleased it was included, and we're never corrected until presented with contract. More
by Mark Fletcher
Employees Worked With
Pedro, Craig Bosley, Joe Nabbs
March 25, 2016
Excellent service Oil change done neat and no oil on top of motore .No mass in side car and very important done in less in one hour I like that Thank you for person tha Oil change done neat and no oil on top of motore .No mass in side car and very important done in less in one hour I like that Thank you for person that work on my car and thank you Adam Burkett. More
by Fernando Longoria
Employees Worked With
Adam Burkett
March 24, 2016
convertiable mustang great job! need more like him. great understanding of the product and services made himself available throughout the entire buying process. stayed in great job! need more like him. great understanding of the product and services made himself available throughout the entire buying process. stayed in control until closing.... More
by newmust$ng16
Employees Worked With
Greg Martin
March 23, 2016
Joe Myers Ford First scheduled maintenance/oil change experience was as pleasurable as purchase experience, and equally as competitive price wise. The oil change pri First scheduled maintenance/oil change experience was as pleasurable as purchase experience, and equally as competitive price wise. The oil change price because I bought the car from them is fantastic. More
by Dave
Employees Worked With
Joe Courtney
March 21, 2016
Amazing Customer Service you never imagined could happen We had an amazing experience that finding the right words is hard to express here. When we first purchased the vehicle, we found that it did not have We had an amazing experience that finding the right words is hard to express here. When we first purchased the vehicle, we found that it did not have all the features we needed. With Joshua Terry and Chris Alligood's help, they agreed for us to return the vehicle and found the vehicle with all the features we wanted. I accepted 100% responsibility for taking the 1st vehicle off the lot and can't believe the willingness of Joshua and Chris to work with me to make the exchange, when they had no obligation to do this. This is unbelievable customer service in an era when we tend to be cynical about company culture and policies. I will never be able to thank them enough or show my appreciation after sleepless nights of not knowing how I was going to correct my mistake. Thank you so much! More
by Barry Noskeau
Employees Worked With
Chris Alligood, Joshua Terry
March 21, 2016
Excellent Service Kenny was my sales rep. Very patient with me, walking me thru vehicle features, test drive, etc. Joe Myers Ford is the place to go. Great Customer Kenny was my sales rep. Very patient with me, walking me thru vehicle features, test drive, etc. Joe Myers Ford is the place to go. Great Customer Experience! Everyone is so friendly and thoughtful. I love my new car. More
by Karen H
Employees Worked With
Kenneth Hampton, Craig Bosley
March 16, 2016
Really great Ford Dealer excellent web site easy! The best car buying experience yet, I have purchased twice from this dealer and very easy to deal with. Great Dealer Check out web site. The best car buying experience yet, I have purchased twice from this dealer and very easy to deal with. Great Dealer Check out web site. More
by new250
Employees Worked With
Mark Harris, Craig Bosley
March 13, 2016
Excellent service from Robert Martin on a new truck My husband and I greatly appreciate the help Robert Martin provided us in getting our forever-F150-truck! It felt like we were catching up with and o My husband and I greatly appreciate the help Robert Martin provided us in getting our forever-F150-truck! It felt like we were catching up with and old friend, never sold to. Whew - what a relief!! Thank you, Robert! We'll be back in 2-3 years for a new car to replace our van!! More
by HappyHappy
Employees Worked With
Robert Martin
March 11, 2016
Good experience The Sales Rep. (Tori) was helpful, professional, and not "pushy". Everyone at the dealership was friemdly and interested in our satisfaction. A v The Sales Rep. (Tori) was helpful, professional, and not "pushy". Everyone at the dealership was friemdly and interested in our satisfaction. A very good overall experience. Highly recoended. More
by Still looking for a truck
Employees Worked With
Tori Nguyen
