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Joe Myers Ford

Houston, TX

4.8
2,975 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,975 reviews

January 24, 2025

Luis Acosta was a great. He set a high level of service. I appreciate how he treated me More

by fwdmotion247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
January 18, 2025

Everyone is that I met ,was courteous and helpful,polite to to help me get into the vehicle,everyone was very helpful,will buy three again,Calvin was great,thanks guys More

by cumbasammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Jan 21, 2025 -

Joe Myers Ford responded

We are truly appreciative of your wonderful feedback about your experience. It's especially gratifying to hear that every team member you encountered was courteous, helpful, and committed to assisting you in finding the right vehicle. We particularly appreciate your kind words about Calvin and his outstanding service. Our goal is always to create a positive, supportive environment for our customers, and we're delighted that we were able to exceed your expectations. Your enthusiasm about potentially purchasing from us again is the highest compliment we could receive. Thank you for taking the time to share such a positive review and for choosing our dealership. We look forward to continuing to provide you with exceptional service.

January 17, 2025

Service was performed efficiently and very timely manner. Travis and Brandon were professional and very helpful. More

by Pete. Galyean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Brandon
Jan 20, 2025 -

Joe Myers Ford responded

Thank you for your detailed and positive review! We are thrilled to hear that our service was performed efficiently and in a timely manner. Your specific recognition of Travis and Brandon for their professionalism and helpfulness means a great deal to our entire team. Our goal is always to provide quick, high-quality service with a customer-first approach. It's gratifying to know that Travis and Brandon exemplified the standard of excellence we strive to maintain. We appreciate you taking the time to share your experience and highlight the outstanding work of our team members. Thank you for choosing our service center, and we look forward to serving you again in the future!

January 17, 2025

Very knowledgeable and curtious. Very helpful and explained everything well I will continue to use this dealership More

by Chetmaniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Acosta
Jan 20, 2025 -

Joe Myers Ford responded

Thank you for your excellent review! We're thrilled to hear that you found our team to be knowledgeable, courteous, and helpful. Our commitment to clear communication and thorough explanations is a key part of providing outstanding customer service. We're particularly pleased that your positive experience has encouraged you to continue using our dealership. Customer loyalty means everything to us, and we look forward to maintaining the high standards that have impressed you. Thank you for your kind words and for choosing us for your automotive needs!

January 17, 2025

I always get great service with my service manager Elaine Latham. She’s the best! More

by Steve V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Jan 20, 2025 -

Joe Myers Ford responded

Thank you for your fantastic review highlighting Elaine! We're thrilled to hear that she continues to provide you with consistently great service. Our service managers take pride in building strong, positive relationships with our customers, and Elaine clearly exemplifies the exceptional customer care we strive to deliver. We appreciate you taking the time to recognize Elaine's outstanding work. Feedback like yours motivates our team and reinforces the importance of personalized, high-quality service. Thank you for being a valued customer and for sharing your positive experience!

January 16, 2025

Outstanding, the service was superb. So professional. I will definitely be coming back for further visits. More

by martha.owens2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Jan 17, 2025 -

Joe Myers Ford responded

We are thrilled to receive your outstanding feedback! Thank you for recognizing the professionalism and superb service provided by our team. It’s always our goal to deliver an exceptional experience to our customers, and we're delighted to know we succeeded during your visit. We look forward to welcoming you back for your future visits and continuing to provide you with the high level of service you deserve. Thank you for choosing us!

January 15, 2025

Good price, easy to deal with. Made purchase smooth. Would buy from them again in future. More

by SD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon,
Jan 16, 2025 -

Joe Myers Ford responded

Thank you for your positive feedback! We're delighted to hear that you found our pricing good and that your purchasing experience was smooth and easy. Our team works hard to provide a hassle-free experience for our customers, and we appreciate you recognizing that. We look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out.

January 14, 2025

Everything was great service was quick and efficient. Would come back to this location for service More

by arlexmunoztamayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catalina R
Jan 15, 2025 -

Joe Myers Ford responded

Thank you for your fantastic feedback! We’re delighted to hear that you had a great experience and found our service to be quick and efficient. Your satisfaction is our priority, and it’s wonderful to know that you would choose to return to us for future service. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon!

January 14, 2025

Honored online price and gave a fair price on my trade. Reece Walker was great. More

by dd8395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reece Walker
Jan 15, 2025 -

Joe Myers Ford responded

Thank you for your positive review! We’re thrilled to hear that we honored the online price and provided you with a fair value for your trade-in. It’s wonderful to know that Reece made your experience a great one. Our team strives to ensure transparency and fairness in every transaction, and your feedback confirms that we are achieving that goal. We appreciate you choosing us and look forward to serving you again in the future!

January 13, 2025

Thank you Joe Myers Ford Service Team. Excellent customer service and support. Thank you for your attention to detail in servicing my Ford F150. More

by Reedlouver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 14, 2025 -

Joe Myers Ford responded

We're so glad to hear that you had a great experience with the Service Team. Providing excellent customer service and attention to detail is a top priority for us, and we’re happy to know it made a positive impact on your F150 service. We truly appreciate your feedback and look forward to assisting you again in the future!

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