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Joe Myers Ford

Houston, TX

4.8
3,070 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,070 reviews

April 23, 2025

Quick, professional service. Scheduling online was straightforward and easy. All employees I interacted with were friendly. Service was completed earlier than expected and everyt More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
Apr 24, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that the scheduling process was easy and that you received quick and professional service. It’s great to know that everyone you interacted with was friendly and that your service was completed ahead of schedule. We appreciate you taking the time to let us know how we’re doing, and we’re thrilled to hear that everything was done to your satisfaction!

April 23, 2025

I’m glad I didn’t waste 5-6hrs round trip driving to this dealership. I’m not going to blame the bad experience on Matthew the salesman personally, he responded in a timely manner and got the information I a More

by ezlocalcash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew
Apr 24, 2025 -

Joe Myers Ford responded

Thank you for sharing your feedback. We’re truly sorry to hear that you feel this way about your experience. It’s important to us that our customers have a transparent and straightforward process. We would appreciate the opportunity to review your situation further and discuss how we can improve your experience. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com. She would be happy to assist you directly and work towards a resolution.

April 22, 2025

Aaron was my service advisor. He did an outstanding job, was friendly, knowledgeable, followed up and made my experience excellent. When I next need service I hope Aaron is again More

by rsdonahue5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron was my service advisor.
Apr 24, 2025 -

Joe Myers Ford responded

Thanks so much for sharing your experience! We're glad Aaron made such a great impression and that everything went smoothly. We'll definitely pass this along to him and look forward to seeing you again next time.

April 22, 2025

Greg Martin is great to work with! !! He's very knowledgeable. The process was easy More

by ge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
greg martin
Apr 23, 2025 -

Joe Myers Ford responded

Thank you for the wonderful feedback! We're so glad to hear that Greg made your experience easy and enjoyable with his knowledge and expertise. We’ll be sure to pass along your kind words to him!

April 20, 2025

I had the best experience with Joe Myers ford. This was the smoothest experience I have ever had making my purchase. Everything was top notch perfect. My sales guy Devon was great. We worked it al More

by Dcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan green
Apr 21, 2025 -

Joe Myers Ford responded

Thank you for the amazing feedback! We're so glad to hear that your experience with Joe Myers Ford was smooth and perfect from start to finish. It's wonderful to know that Devon and our finance team exceeded your expectations. We truly appreciate your kind words and are thrilled you had such a great experience!

April 20, 2025

Calvin at Joe Meyers is outstanding. He was very professional and made sure my needs were met. Excellent service and would highly recommend him and The dealership More

by Dmp6930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Apr 21, 2025 -

Joe Myers Ford responded

Thank you for the wonderful feedback! We're glad to hear Calvin provided outstanding service and made sure all your needs were met. We truly appreciate the recommendation and your support of the dealership!

April 20, 2025

The service was great. There was no overselling and the communication was also easy, via text and email. My truck was well cared for and the service expedient. I'll be a More

by davidkcypress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 21, 2025 -

Joe Myers Ford responded

Thank you for the great feedback! We're happy to hear the service was straightforward, communication was smooth, and your truck was well cared for. We appreciate your loyalty and look forward to serving you again!

April 16, 2025

Sales Department was great. Service has been great. The title department screwed up the transfer of my plates cost me a few hundred dollars so I can’t give them 5 stars. More

by hawkfan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reece in sales. Brandon in service.
Apr 17, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience with both our Sales and Service departments. However, we’re sorry to hear about the issue with the title department and understand how frustrating that must have been. We truly appreciate your understanding, and we'd like the opportunity to look into this further to ensure it’s resolved. Please feel free to reach out to us directly if you'd like to discuss it. Thank you for bringing this to our attention!

April 16, 2025

Axel was pleasant and my truck was completed in a timely manner. I received excellent service. More

by Michaelcole911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Gutierrez
Apr 17, 2025 -

Joe Myers Ford responded

Thank you for your kind feedback! We’re so glad to hear that Axel provided pleasant service and that your truck was completed on time. It's great to know you had an excellent experience, and we appreciate you taking the time to share it with us. We look forward to assisting you again in the future!

April 16, 2025

Awful customer service. Not only did you sell my Transit to somebody else, make me wait a year for the wrong vehicle, but you also lied to me about the vehicle being transpo More

by ngjustin202
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin Watson, Alessio Gomez Sanchez
Apr 21, 2025 -

Joe Myers Ford responded

Thank you for sharing your feedback. We are truly sorry to hear that you are not satisfied with your vehicle purchase. We want to make sure your concerns are addressed and fully investigated. Please reach out to Samantha Leon, our Customer Relations Manager, at 713-482-5233 or Sleon@joemyersford.com so we can work with you directly to resolve this issue and provide the support you deserve. We value your business and appreciate the opportunity to make things right.

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