Joe Machens Volkswagen - Service Center

Phoned in to arrange an oil change. Spoke with both JC Phoned in to arrange an oil change. Spoke with both JC and Tom. They explained that even oil changes needed an appointment due to COVID-19. Tom let k Phoned in to arrange an oil change. Spoke with both JC and Tom. They explained that even oil changes needed an appointment due to COVID-19. Tom let know about $10 discount available on line. Upon arrival Tom met me and checked my car in and pointed out the waiting area and available refreshments. Done in an hour and Tom went over everything done to my vehicle. Great, great service and employees. Will b back next time! More

Great customer service, professional and honest. They get me in on time are courteous and supportive. The building is clean well organized and comfortable. Thank you me in on time are courteous and supportive. The building is clean well organized and comfortable. Thank you More

I just had a recall taken care of software update they were in and out very quick I was pleased very happy about everything thank you were in and out very quick I was pleased very happy about everything thank you More

It’s nice to have a car buying and serving experience where you feel like a family member . Keep up the good work and personal touch. where you feel like a family member . Keep up the good work and personal touch. More

I would highly recommend Joe Machens Volkswagen for any type of service that you would need to have done with your car. The gentleman that took care of me was very professional, knowledgeable and accommoda type of service that you would need to have done with your car. The gentleman that took care of me was very professional, knowledgeable and accommodating. Thank you very much 🙌🏻great job!!! More

Very professional staff, polite and very knowledgeable.i really don’t know what else to say I’m trying to get to twenty five words really don’t know what else to say I’m trying to get to twenty five words More

I have received excellent service from the Service Department. They are very professional and courteous. They go the extra mile to make sure I am still able to make my commute to work on time. The Cus Department. They are very professional and courteous. They go the extra mile to make sure I am still able to make my commute to work on time. The Customer Service of the representative JC was excellent. More

My visit there was very good. My car was well serviced and the wait was short. JC was very helpful. Nice to have the car washed was a bonus and the wait was short. JC was very helpful. Nice to have the car washed was a bonus More

Enjoyed everything about this dealership. I have purchased from them multiple times. Definitely recommend! They are easy to work with and very customer focused. I will be back. purchased from them multiple times. Definitely recommend! They are easy to work with and very customer focused. I will be back. More

Routine oil change and checkup Clean waiting area and business. Very professional and friendly service department. I was impressed by the thoroughness of their work and the cleanl Clean waiting area and business. Very professional and friendly service department. I was impressed by the thoroughness of their work and the cleanliness of the work they performed. More