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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,157 Reviews

1,157 Reviews of Joe Machens Volkswagen - Service Center

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June 23, 2023

The service professionals were very responsive to and helpful in addressing my concerns. Overall, I rate this as an outstanding experience. More

by HARRY.BRUCE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Schafer
June 22, 2023

Good experience. Quick service. Couldn't be happier. We will definitely be coming back for our next service. More

by ROBD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Miro Miranov
June 21, 2023

Autumn was wonderful as always. Had no difficulty with scheduling my appointment. The service was great. More

by imus1113
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Autum Hall
June 15, 2023

Even though I am a foreigner and my English is not good, they explained me very kindly and helped me actively, and above all, it was difficult for me to live because I had only one car, but they rented a ca More

by Youngjun Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer
June 13, 2023

Great scheduling ease. Finished before promised but tire pressures weren't adjusted after rotation. Not a big problem. Christopher made it happen immediately. More

by ken c.
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Griffitts
June 11, 2023

Very happy with the service, which was a safety recall, and with how I was treated as a customer. I also got to take a test drive of the new VW ID.4 while I was waiting for service. The salesman, Bruce W More

by warren44sapp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Wayne, salesman.
June 07, 2023

The dealership is amazing every time I've gone in there. It's always been the same they treat you the same if you bought a car or if you were going to buy a car I've had no issues. Whatsoever More

by Deborajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Miro Miranov
June 07, 2023

Good service that I can always count on. As well as communication if it’s phone call, text or email. More

by KHOM.CHOUN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
May 31, 2023

It's a dealership. Just like most of the others. Good and bad at the same time. More

by Deandnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autum Hall
May 31, 2023

He was very polite very knowledgeable highly recommend vw They treat everyone as if they were family More

by Deborajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
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