Joe Machens Volkswagen - Service Center
Columbia, MO
1,157 Reviews of Joe Machens Volkswagen - Service Center
The service professionals were very responsive to and helpful in addressing my concerns. Overall, I rate this as an outstanding experience. helpful in addressing my concerns. Overall, I rate this as an outstanding experience. More
Good experience. Quick service. Couldn't be happier. We will definitely be coming back for our next service. Quick service. Couldn't be happier. We will definitely be coming back for our next service. More
Even though I am a foreigner and my English is not good, they explained me very kindly and helped me actively, and above all, it was difficult for me to live because I had only one car, but they rented a ca they explained me very kindly and helped me actively, and above all, it was difficult for me to live because I had only one car, but they rented a car for free, so I could live very conveniently. Thank you very much to all the people involved and the Joe McChanson Volkswagen Company.~^^ More
Great scheduling ease. Finished before promised but tire pressures weren't adjusted after rotation. Not a big problem. Christopher made it happen immediately. Finished before promised but tire pressures weren't adjusted after rotation. Not a big problem. Christopher made it happen immediately. More
Very happy with the service, which was a safety recall, and with how I was treated as a customer. I also got to take a test drive of the new VW ID.4 while I was waiting for service. The salesman, Bruce W and with how I was treated as a customer. I also got to take a test drive of the new VW ID.4 while I was waiting for service. The salesman, Bruce Wayne, was very courteous and went out of his way to introduce me to this very impressive new model. Thank you, Bruce, for your time and trouble. More
The dealership is amazing every time I've gone in there. It's always been the same they treat you the same if you bought a car or if you were going to buy a car I've had no issues. Whatsoever It's always been the same they treat you the same if you bought a car or if you were going to buy a car I've had no issues. Whatsoever More
Good service that I can always count on. As well as communication if it’s phone call, text or email. As well as communication if it’s phone call, text or email. More
He was very polite very knowledgeable highly recommend vw They treat everyone as if they were family They treat everyone as if they were family More