Joe Machens Volkswagen - Service Center

The Service Center did what it could. Carnet features, service, and hardware have been disappointing. Too bad the VW has not built in some easy remote access and/or reset options. service, and hardware have been disappointing. Too bad the VW has not built in some easy remote access and/or reset options. More

The service dept did a great job w my Atlas. It had a factory recall for some firmware and a missing letter on the back. They were very prompt on getting my vehicle in and out at my appt time.. factory recall for some firmware and a missing letter on the back. They were very prompt on getting my vehicle in and out at my appt time.. More

Good service. Professional staff. I’m not a fan that when I updated my email on my last visit I immediately started receiving adverts for XM radio that specifically name dropped my recent visit to Joe Machen I updated my email on my last visit I immediately started receiving adverts for XM radio that specifically name dropped my recent visit to Joe Machens. Not cool! More

The people who work there are nice but it was a complete cluster getting my wife's car fixed, over 50 days. Now that we have it back it is still having problems and now has to go back. Very frustrating. cluster getting my wife's car fixed, over 50 days. Now that we have it back it is still having problems and now has to go back. Very frustrating. More

They took care of the warranty issue on my tdi jetta quickly. They took me back to work and let me know as soon as it was done. quickly. They took me back to work and let me know as soon as it was done. More

Joe Machens Volkswagen service department was great. Very helpful!! Mr Turner was fantastic. Knowledgeable, helpful and friendly!! I recommend Joe Machens Volkswagen for your car needs helpful!! Mr Turner was fantastic. Knowledgeable, helpful and friendly!! I recommend Joe Machens Volkswagen for your car needs More

Had my 10,000 mile check up last week, the service dept. people were excellent as I expected, Joe educated me on the service work they performed and I love my VW!! people were excellent as I expected, Joe educated me on the service work they performed and I love my VW!! More

Everyone was very friendly and helpful, my service was quick. They even washed my car for me. I have never had any complaints about my service. quick. They even washed my car for me. I have never had any complaints about my service. More

JC and the mechanics are wonderful Anytime I have issue JC and the mechanics are wonderful Anytime I have issue with my Jetta, JC gives me excellent customer service. He goes beyond all expectations. Th JC and the mechanics are wonderful Anytime I have issue with my Jetta, JC gives me excellent customer service. He goes beyond all expectations. Thanks More

Service was fast and efficient. Got my first oil change and a tire rotation in less than an hour. I would recommend this service department. and a tire rotation in less than an hour. I would recommend this service department. More