Joe Machens Volkswagen - Service Center

I shoud do my matainence in last Nov but they help to do this finally. It took two hours to gei the job done including oil change, tires rotation and filters replacement. Great service, friendly environment this finally. It took two hours to gei the job done including oil change, tires rotation and filters replacement. Great service, friendly environment. More

Our 20000 mile service went well. They installed a warranty item they ordered on our 10000 service. The interior/exterior cleanup isn’t worth the wait. warranty item they ordered on our 10000 service. The interior/exterior cleanup isn’t worth the wait. More

Made an appointment to get my nox sensor replaced the in-laws took up to joe machens for me in and out in about an hour great service in-laws took up to joe machens for me in and out in about an hour great service More

Service is top !! Thank you for always doing a great job!! Thanks for always been so friendly and helpful and washing your car when done working on it job!! Thanks for always been so friendly and helpful and washing your car when done working on it More

This was my first experience with Volkswagen and i was quite pleased. The facility was very clean and the people in the service department was extremely nice. The price for my service was also reasonable quite pleased. The facility was very clean and the people in the service department was extremely nice. The price for my service was also reasonable so i will continue to bring my vehicle back for all future services. Thank you for everything. More

Very helpful in providing services due on the phone during a road trip they area. Also gave immediate attention to us when we arrived. Glad they are dog friendly too during a road trip they area. Also gave immediate attention to us when we arrived. Glad they are dog friendly too More

Friendly service staff, made me feel welcome. Went out of their way to make me feel welcome. My experience couldn't been better. Very satisfied! their way to make me feel welcome. My experience couldn't been better. Very satisfied! More

Had a reoccurring issue with Passat emissions issue that was not corrected by another VW dealer in St Louis. Got stranded twice with Add Blue warning. The last issue was in Jeff City and had Passau towed to was not corrected by another VW dealer in St Louis. Got stranded twice with Add Blue warning. The last issue was in Jeff City and had Passau towed to Joe Machen. This time the issue was corrected and they also fixed some other issues as well. Feel confident the problem will not return this time. More

As a woman, I have always hated car shopping. Salespeople telling me what I needed or what I wanted. How is that possible when I don’t know them? Then, in October of 2018, my salesman, Johnathan at JMVW in C telling me what I needed or what I wanted. How is that possible when I don’t know them? Then, in October of 2018, my salesman, Johnathan at JMVW in Columbia, Missouri just talked to me and asked me what I was wanting to look at. He went out of his way to be accommodating then when I bought my new 2019 Jetta and still continues to check up on me and how the car is running and if I still love it. And I do! When I’m ready to buy again, I’m going back to JMVW in Columbia. More

The staff is very friendly and informative when it comes to your questions about your vehicle they service your vehicles very promptly and if that if you have any questions they answer you with the upmost k to your questions about your vehicle they service your vehicles very promptly and if that if you have any questions they answer you with the upmost knowledge More