Joe Machens Volkswagen - Service Center

Nice staff. Investigated and resolved my car issue. Service was completed in a timely manner with good communication. The waiting room WiFi was sufficient for work and there was coffee for me while I w Service was completed in a timely manner with good communication. The waiting room WiFi was sufficient for work and there was coffee for me while I waited. More

Excellent customer service. My daughter is attending Mizzou and needed to bring her car in for service locally in Columbia, Mo and they took great care of her. Mizzou and needed to bring her car in for service locally in Columbia, Mo and they took great care of her. More

Tom Turner and Jeff Fletcher were so reassuring about getting our Jetta fixed and us being taken care of when we were 450 miles from home and on vacation. getting our Jetta fixed and us being taken care of when we were 450 miles from home and on vacation. More

JC is always so friendly when I’m here. I always trust his recommendations and appreciate the honestly and getting my car done quickly. Thank you! his recommendations and appreciate the honestly and getting my car done quickly. Thank you! More

Your website doesn't have prices for services. Don't put battery checked if you don't do load checks. They did airbag recall also. battery checked if you don't do load checks. They did airbag recall also. More

We had an oil change done and was told the AdBlue DEF would be topped off. Just a few weeks later, the car informed us the AdBlue was low and we had to add over a gallon. Then, a few days later, the ca would be topped off. Just a few weeks later, the car informed us the AdBlue was low and we had to add over a gallon. Then, a few days later, the car informed us that our windshield fluid was low. I think we would have received better service at Jiffy Lube!! More

We were there on a busy day while short staffed and were in/out I. Approx 1 hour. We received service timely. We were comfortable in the waiting area. in/out I. Approx 1 hour. We received service timely. We were comfortable in the waiting area. More

I showed up without an appointment. Jeff accessed the situation and had my vehicle checked in and me on a loaner within 20 minutes. Fixing my vehicle took longer than I wanted it to, but the service was situation and had my vehicle checked in and me on a loaner within 20 minutes. Fixing my vehicle took longer than I wanted it to, but the service was stellar and the staff very professional. More

They got me in, and took really good care of my car. They also helped figure out the source of the vibration I was experiencing. also helped figure out the source of the vibration I was experiencing. More

The staff is very friendly and thorough, there were a few times where I did not recover a call on the status of my vehicle, this made it difficult to arrange rides to work,etc. few times where I did not recover a call on the status of my vehicle, this made it difficult to arrange rides to work,etc. More