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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,157 Reviews

1,157 Reviews of Joe Machens Volkswagen - Service Center

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August 03, 2023

Great guest service and very professional. Keep me up to date about my vehicle and went over everything. More

by momoftwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Arenella
August 03, 2023

Excellent service! -***** Excellent dealership and I highly recommend it! I was very satisfied because my warranty covered about $3,000 worth of repairs on my 2014 vw j More

by PANDORA_MUSIC_IS_KOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Thorough service department even returned my car Cleaned washed. Friendly staff and comfortable waiting area, thank you for everything vehicle is running great. More

by 3sisterskcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

My car has been back multiple times and never fixed. Have to go somewhere else. More

by sheibj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees for about 3 years ago when I bought my car.
July 27, 2023

When I start my car sound like a belt is Squeaking but it stop after the car warms up it never done this before yall work on it! More

by lonni.earnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Griffitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Helpful, informative and understanding. They did a great job and I’m very happy with the service I received! More

by jordan.t.paulsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
July 26, 2023

Very cooperative, polite and heplful. I needed a key made and they took care of it efficiently. More

by bernberan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nevels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cain
July 21, 2023

Chris was very helpful, bid the job, came in under bid. Really nice to not have a surprise bill that was not higher than the bid! More

by precisionagservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

I don't like doing word required reviews so this is what you get until More

by patrick.anthony.downey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miro Miranov
July 13, 2023

I called before I took my car in about my heater core was told it wasn't under warranty, so I fixed it myself when I took my car in for a diffrent problem was told my heater core was under warranty kind of u More

by larry.rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
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