Joe Machens Volkswagen - Service Center

Excellent service! -***** Excellent dealership and I highly recommend it! I was very satisfied because my warranty covered about $3,000 worth of repairs on my 2014 vw j -***** Excellent dealership and I highly recommend it! I was very satisfied because my warranty covered about $3,000 worth of repairs on my 2014 vw jetty TDI automatic! Most of the time, I would give this dealership 5 stars on "communications", but there was one instance I would give it 4 stars! All around this is most definitely the #1 best vw dealership in Missouri, for my opinion! They have cappuccino or hot chocolate, soda, and chips! They treat their customers with respect and are very honest and kind! And they have a van or suv to take you places around Columbia, MO! More

Thorough service department even returned my car Cleaned washed. Friendly staff and comfortable waiting area, thank you for everything vehicle is running great. washed. Friendly staff and comfortable waiting area, thank you for everything vehicle is running great. More

My car has been back multiple times and never fixed. Have to go somewhere else. Have to go somewhere else. More

When I start my car sound like a belt is Squeaking but it stop after the car warms up it never done this before yall work on it! stop after the car warms up it never done this before yall work on it! More

Helpful, informative and understanding. They did a great job and I’m very happy with the service I received! They did a great job and I’m very happy with the service I received! More

Very cooperative, polite and heplful. I needed a key made and they took care of it efficiently. I needed a key made and they took care of it efficiently. More

Chris was very helpful, bid the job, came in under bid. Really nice to not have a surprise bill that was not higher than the bid! Really nice to not have a surprise bill that was not higher than the bid! More

I don't like doing word required reviews so this is what you get until you get until More

I called before I took my car in about my heater core was told it wasn't under warranty, so I fixed it myself when I took my car in for a diffrent problem was told my heater core was under warranty kind of u told it wasn't under warranty, so I fixed it myself when I took my car in for a diffrent problem was told my heater core was under warranty kind of upset me the person on the phone gave me bad information. More

I appreciate the level of care and consideration that came from my service visit with Joe Machens VW! The service center was thorough and made sure that all my issues were resolved and any questions I ha came from my service visit with Joe Machens VW! The service center was thorough and made sure that all my issues were resolved and any questions I had were answered! Very knowledgeable and respectful staff. Even though I have to drive over 3 hours, they will get my business again! I even drive past another (closer) VW service center to get to Joe Machens VW. They are worth the drive. More