Joe Machens Volkswagen - Service Center

From when I was told about my car being almost ready and it was getting washed, it took 25min and it came out looking the same as it did going in. I’m not sure if they’re supposed to vacuum at all inside bu it was getting washed, it took 25min and it came out looking the same as it did going in. I’m not sure if they’re supposed to vacuum at all inside but they didn’t. And then there was still bug guts all over my windshield. More

Great and Friendly people, were very honest and so on, they fixed my radio in no time and they didn't seem to do anything out of the ordinary, I recommend these guys they fixed my radio in no time and they didn't seem to do anything out of the ordinary, I recommend these guys More

You gave me back a broken car. Car went in with no alternator problems now having a dying 54,xxx mile alternator. 25 words here. alternator problems now having a dying 54,xxx mile alternator. 25 words here. More

Very courteous and professional. One of their workers even loaned me a charging cord since my phone was dead. Good experience overall. Would recommend to others. even loaned me a charging cord since my phone was dead. Good experience overall. Would recommend to others. More

Tom Turner, service manager was the best!Kept us Tom Turner, service manager was the best! Kept us informed on service process. Nice waiting area! Clean showroom, bathrooms & snacks were a plus. Tom Turner, service manager was the best! Kept us informed on service process. Nice waiting area! Clean showroom, bathrooms & snacks were a plus. Initial check in was smooth More

They did not charge me for rotating my tires, because they were running late. Everyone was very friendly. Snacks and drinks were also free and greatly appreciated. Thanks so much! they were running late. Everyone was very friendly. Snacks and drinks were also free and greatly appreciated. Thanks so much! More

Great work always helpful g g g g g g g g g g g g g g g g h h g g h h h g g h More

Although I made an appointment, I had a very long wait. I asked for a part to be ordered and have not yet heard back that it has arrived despite being told 2-5 days. asked for a part to be ordered and have not yet heard back that it has arrived despite being told 2-5 days. More

Everyone is always very professional and willing to answer any questions that I have concerning my vehicle. The service guys seem very knowledgeable. I’ve only had good experiences at this Volkswagen. answer any questions that I have concerning my vehicle. The service guys seem very knowledgeable. I’ve only had good experiences at this Volkswagen. More

Got me in quickly for a repair when I was in from out of town. Had never used this service department before, but staff was very friendly and knowledgeable. Would definitely use again and recommend to oth town. Had never used this service department before, but staff was very friendly and knowledgeable. Would definitely use again and recommend to others. More