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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,157 Reviews

1,157 Reviews of Joe Machens Volkswagen - Service Center

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September 08, 2023

Was super fast and very convenient, would recommend to any one. Great place to get serviced. More

by hquint94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Chrs in service is always great to work with! Always willing to go above and beyond for his customers. More

by kristinamcravens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Great customer service. Joey was the best. Appreciate the courtesy and excellent communication and tecomwndations More

by MWOOLRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
September 03, 2023

Fast and friendly service I’m glad I have a Volkswagen great car yay yay More

by JESSBANKHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Quick and friendly service, great communication. Highly recommend using them for purchases, parts, and service. More

by keencbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

I am completely disappointed in my service here. I was told it would be a firm $150 for a diagnostic check, and then charged an additional $20 for "shop fees" after the fact. The service quality is More

by SOPHIAEWEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Landreth
August 28, 2023

Very polite employees but no pride in workmanship and not a lot of respect for the vehicle. More

by BWORLEY2
Recommend Dealer
No
August 25, 2023

A waste of time to find out they charge so much to diagnose a AC problem on a car that's three years old. The AC/heater blower should not be bad in a 2020 already. Every since the appointment. The veh More

by SHONTEL KENNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy I worked with was outstanding. All others fire them. The loan officers also.
August 24, 2023

Corey restored my faith in service at dealers. He was friendly, knowledgeable, and helpful. We've come to depend on the high quality of service at Joe Machens Volkswagen. More

by MHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 22, 2023

They were really easy to work with and they had really good communication to keep me informed with what was going on with my car More

by sastuecken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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