Joe Machens Volkswagen - Service Center

The service department was spot on about the required time to do the job. The replacement works perfectly. The service department is excellent and I would highly recommend them. time to do the job. The replacement works perfectly. The service department is excellent and I would highly recommend them. More

Absolutely a con. They tried to sell me a service that could hurt my car (transmission flush) and over charged every service they claimed I needed for my car. Would ne They tried to sell me a service that could hurt my car (transmission flush) and over charged every service they claimed I needed for my car. Would never recommend a soul to do business with Joe Machens period. More

Chris was very kind and extremely helpful. He kept us updated as the service progressed. He kept us updated as the service progressed. More

Excellent service and staff every visit. Staff is knowledgeable and courteous. Appreciate all their service! Staff is knowledgeable and courteous. Appreciate all their service! More

My service experience was great! They quickly diagnosed my car’s issue and got it fixed. They quickly diagnosed my car’s issue and got it fixed. More

Rude. Didn’t have any care. Horrible customer service. Will not have service done here. Didn’t have any care. Horrible customer service. Will not have service done here. More

Everyone I encountered was friendly and helpful. The service dept kept me updated through the process. The service dept kept me updated through the process. More

They did awesome job fixing my driver side window and thank you guys for doing great job thank you guys for doing great job More

Very courteous, listened to my concerns and throughly explained what I was experiencing with my vehicle. explained what I was experiencing with my vehicle. More