Joe Machens Volkswagen - Service Center

Joe Machens Volkswagen was not only easy to work with but they did a fantastic job with their service. they did a fantastic job with their service. More

They got me in very quickly, the next day! My tire was fixed quickly. They suggested considering new tires but did not push it on me. My tire was fixed quickly. They suggested considering new tires but did not push it on me. More

It went pretty well-but all the other times I went there,my car was washed before I got it back. I guess you stopped doing that…also,my sister was with me(visiting from Texas). She really wanted to lo there,my car was washed before I got it back. I guess you stopped doing that…also,my sister was with me(visiting from Texas). She really wanted to look at a new VW Tiguan. We watched the video,went outside and looked at them out in the parking lot and not one salesperson approached us. Do I guess we didn’t dress as though we could afford one?? Pretty disappointing… More

The service department was fast and friendly. They knew that status of my car and he’d it completed on time They knew that status of my car and he’d it completed on time More

This was a prompt and excellent service encounter. The dealership was clean, friendly and well lit. My service was finished very efficiently The dealership was clean, friendly and well lit. My service was finished very efficiently More

Friendly staff and a great manager. Always clean, fast, thorough, and efficient. Fair pricing, knowledgeable people. Always clean, fast, thorough, and efficient. Fair pricing, knowledgeable people. More

the dealership was so clean and fast! the front desk attendant was super helpful and kind. i also loved the link that told us how long our cars would take the front desk attendant was super helpful and kind. i also loved the link that told us how long our cars would take More

I have a brand new 2023 Atlas and yet the 3rd time now check engine light is on creating such an inconvenience and nobody seems to know what the issue is. check engine light is on creating such an inconvenience and nobody seems to know what the issue is. More

Very unsatisfied with the level of service to date. Warranty problems still not resolved. Parts lost an order and zero follow up on status after multiple requests. Overall, this dealership seems unconc Warranty problems still not resolved. Parts lost an order and zero follow up on status after multiple requests. Overall, this dealership seems unconcerned about their customers. More

Dependable and honest! Never have qualms about taking my car to this dealer for work. Never have qualms about taking my car to this dealer for work. More