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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,157 Reviews

1,157 Reviews of Joe Machens Volkswagen - Service Center

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November 12, 2022

Fast friendly and professional service Very informative Would definitely go back for service on all of my vehicles More

by candace_emt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Schafer
November 10, 2022

Very kind and polite. Are quick at checking you in and getting the work done. Great customer service. More

by Angelina Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Efficient and professional service from very happy polite caring staff. I’m happy with Joe Machens VW service staff More

by terry_cj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Christopher Griffitts, Miro Miranov
November 08, 2022

Very poor service advisors that show little to no respect for and to the customer. More

by COLOBOB2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Shaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

A pleasurable experience, friendly, fast, honest. We will be back for service in the future. More

by tedb1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Courteous. Upbeat service folks. When picking up car after repair, they went & drove inside out of rain shower for us - appreciated ! More

by LGVETTE65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

I had a wonderful experience bringing my car to Joe Machens Volkswagen for my recent service appointment. More

by amylou2804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

They were very professional, courteous, and knowledgeable. Service was great.they kept me updated throughout the entire time they were working on my car More

by JAMES.CARTER407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Went in for squeaky brakes, left with squeaky brakes and was told nothing was wrong just some gravel. More

by simmalissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

The people who helped me were extremely friendly, prompt, and professional. Milo was the guy who shuttled me too and from campus, which I greatly appreciate! More

by alexharms36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milo and the service center desk guys
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