Joe Machens Volkswagen - Service Center

Great service…ease of making appointment, ready when said car would be available, helpful & personable staff. car would be available, helpful & personable staff. More

Friendly staff and excellent service when I drive into the stores service department, that keeps me coming back the stores service department, that keeps me coming back More

Left trash in my car during service. They are mean, rude, vindictive, and don’t like customers to ask questions. They are mean, rude, vindictive, and don’t like customers to ask questions. More

Always great service. Amanda and Autumn go over and above. Many thanks! Will be back. Amanda and Autumn go over and above. Many thanks! Will be back. More

The whole process went smoothly. They greeted me as soon as I arrived. They kept me updated. They also suggested some other services, including a recall and new battery. They greeted me as soon as I arrived. They kept me updated. They also suggested some other services, including a recall and new battery. More

I called with the problem and they scheduled a time and fixed it as promised. fixed it as promised. More

Si ve i walked in the door they were all very nice and wanted to help me wanted to help me More

The service department was great and they got my car in and out in a timely manner. and out in a timely manner. More

Short staff which makes it hard to get your car serviced on time , staff is nice on time , staff is nice More

They were quick to get me in to get my Jetta looked at. Autumn was great to work with from the start, and took any/all stress away from the experience. I enjoyed the staff each time I waited for my vehicle Autumn was great to work with from the start, and took any/all stress away from the experience. I enjoyed the staff each time I waited for my vehicle and will definitely be back! More