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Joe Machens Volkswagen - Service Center
Columbia, MO
1,157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,157 Reviews of Joe Machens Volkswagen - Service Center
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January 26, 2023
Giving their best to customers like me an excellent service that will help me go further the way. Keep up your great service, and rest assured that I will recommend you to my clients. service that will help me go further the way. Keep up your great service, and rest assured that I will recommend you to my clients. More
by UDEEN59
Verified CustomerEmployees Worked With
January 25, 2023
I experienced very friendly and helpful service. I would definitely recommend their service department to others. I would definitely recommend their service department to others. More
by ampman1976
January 24, 2023
The customer service wasn’t great, denied warranty work and failed to fix oil leaks after spending 10,000$ in repairs. Leaks that we didn’t have until we did their recommended repair. Will never return and and failed to fix oil leaks after spending 10,000$ in repairs. Leaks that we didn’t have until we did their recommended repair. Will never return and likely never buy or recommend Volkswagon again. More
by cdalley34
Employees Worked With
January 24, 2023
Service always nice and clean. Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have checked. More
by DFINLEY
January 24, 2023
Service as expected. Had to wait on a part but these days backorders and availability issues aren’t something I’d fault the dealership for. Had to wait on a part but these days backorders and availability issues aren’t something I’d fault the dealership for. More
by KENT.K
Employees Worked With
Other Employees :
Autum Hall, Jimmy Schafer, Miro Miranov
January 24, 2023
had a pleasant time at VW. Didn’t take a super long time and everyone was really nice Didn’t take a super long time and everyone was really nice More
by terzopoulos14
Employees Worked With
Other Employees :
Anthony Heaper, Jeremy Bealmer, Autum Hall
January 22, 2023
They are amazing, they got my vehicle in and out in no time. And fixed my driver door, I will return in the future! time. And fixed my driver door, I will return in the future! More
by tranblu78
Employees Worked With
January 21, 2023
They are very customer oriented with a positive attitude. One of the best dealerships I’ve done business with One of the best dealerships I’ve done business with More
by CW5SANDBOTHE
January 20, 2023
The service department was great to work with. The diagnosis and work was completed on time and well communicated through the whole process. I truly appreciate the professionalism and that I knew The diagnosis and work was completed on time and well communicated through the whole process. I truly appreciate the professionalism and that I knew I could trust the work being done. THANK YOU! More
by Tisha Reinhart
Employees Worked With
Autum Hall, Jimmy Schafer
