Joe Machens Volkswagen - Service Center
Columbia, MO
1,157 Reviews of Joe Machens Volkswagen - Service Center
Purchasing a used 2015 Passat TDI I enjoyed working with with courteous, friendly professionals. I was pleased with their willingness to work with me on my purchase requirements. The I enjoyed working with with courteous, friendly professionals. I was pleased with their willingness to work with me on my purchase requirements. The courtesy car that they provided for me to use while my used TDI was prepared for delivery is excellent. I was surprised to have such a nice vehicle. Over all, I have been very satisfied with the dealership during the last three years that I have done business. Keep up the good work! More
Maintenance Needed basic maintenance for my VW and oil and service is available on Saturday when I’m off and reasonably priced and doesn’t take long usually. Needed basic maintenance for my VW and oil and service is available on Saturday when I’m off and reasonably priced and doesn’t take long usually. More
Great womderful and so forth, it is disturbing however not to be able to submit this survey without typing twenty five words on this section. The womderful and so forth, it is disturbing however not to be able to submit this survey without typing twenty five words on this section. The More
Great experience I forget the name of the technician, but he was fantastic as well. Did a very good job explaining what was repaired, and also letting me know what rep I forget the name of the technician, but he was fantastic as well. Did a very good job explaining what was repaired, and also letting me know what repairs needed to be done in the near future as well. More
Lane assist not workingn Went in to have issue checked. They took care of the problem, took it for a test drive, had it washed and ready to take with us in a short amount of t Went in to have issue checked. They took care of the problem, took it for a test drive, had it washed and ready to take with us in a short amount of time. More
Exquisite customer service Friendly, professional staff took care of all our needs, answered our questions, explained everything. Top notch. Great experience. We would definitel Friendly, professional staff took care of all our needs, answered our questions, explained everything. Top notch. Great experience. We would definitely come back to this location. More
Very helpful! Service and sales personnel were all very helpful and friendly. I highly recommend them. They were honest, and took the time to answer my questions, Service and sales personnel were all very helpful and friendly. I highly recommend them. They were honest, and took the time to answer my questions, which I really appreciated. More
Modification This was the best service that I’ve had with Joe Machens. I went in for phase two for the diesel modification and was treated amazing. This was the best service that I’ve had with Joe Machens. I went in for phase two for the diesel modification and was treated amazing. More
Nice and easy oil change. Fast oil change. Every one there was accommodating and nice. They also recommended a tire rotation. Everything is running smooth. I'll be going back f Fast oil change. Every one there was accommodating and nice. They also recommended a tire rotation. Everything is running smooth. I'll be going back for all scheduled services. Thanks. More
Oil change Had my car oil changed and tires rotated. Shawn was very professional and I will use vw service again. Thanks so much for your hard work Shawn it was Had my car oil changed and tires rotated. Shawn was very professional and I will use vw service again. Thanks so much for your hard work Shawn it was really appreciated. More