Joe Machens Toyota - Service Center

Fabulous Paula Ortiz is absolutely fabulous! Very professional, informative and always takes time to answer my questions. She is always friendly and honest. I Paula Ortiz is absolutely fabulous! Very professional, informative and always takes time to answer my questions. She is always friendly and honest. I highly recommend her. More

A few glitches I went in for an oil change and tire rotation. Ended up with recall and warranty work done as well. A lot of confusion about the bill. As I had purcha I went in for an oil change and tire rotation. Ended up with recall and warranty work done as well. A lot of confusion about the bill. As I had purchased he tires there, my only charge should have been the oil.... and they forgot to reset all my warnings for service needed and tire pressure. I had to make a return trip for that... More

Good work and good feedback Good service and fast also very friendly the employees were quick to get me in and take info. I would recommend service to anyone. Thanks again Good service and fast also very friendly the employees were quick to get me in and take info. I would recommend service to anyone. Thanks again More

Service Every time I bring my vehicle in for routine maintenance, the entire staff in the service department is always very helpful. They are all very knowled Every time I bring my vehicle in for routine maintenance, the entire staff in the service department is always very helpful. They are all very knowledgeable about vehicle issues and service solutions. The process from scheduling the service appointment to getting the vehicle in to leaving after service is always fast and friendly and the staff is incredibly helpful! More

Pleasant experience The waiting area is the best in the Columbia area. Length of waiting for service to be completed was actually shorter than estimated. Appreciated the The waiting area is the best in the Columbia area. Length of waiting for service to be completed was actually shorter than estimated. Appreciated the rain check for free car wash. Was really too cold for car to be cleaned. More

Routine maintenance Appointments are on time which allows you to wait for the work to be done on small issues like routine maintenance. Comfortable area to wait for your Appointments are on time which allows you to wait for the work to be done on small issues like routine maintenance. Comfortable area to wait for your car. More

Service is good, Entune, not I have no complaints with the service. Timel, courteous and professional. I had a bit of difficulty getting the person who was doing the schedule to u I have no complaints with the service. Timel, courteous and professional. I had a bit of difficulty getting the person who was doing the schedule to understand my needs but on the day of, spot on. The Entune system however, needs to be gotten rid of. On software update 1011 and still doesn’t work. I spent a lot of money on a new car and could have bought one with a proven system. Cmon Toyota!!! More

Service Very satisfied with service done. Terry was very helpful in covering what would be performed and the status of the results. Thanks for all your Very satisfied with service done. Terry was very helpful in covering what would be performed and the status of the results. Thanks for all your support. More

A pleasure No worries here . Service was timely and my service advisor was very friendly and knowledgeable. I normally use this dealership for my service needs a No worries here . Service was timely and my service advisor was very friendly and knowledgeable. I normally use this dealership for my service needs and sales. More

Great service! Great service and helpful, courteous personnel. Always very helpful service when I visit. Will help advise customer into what may be the best choice w Great service and helpful, courteous personnel. Always very helpful service when I visit. Will help advise customer into what may be the best choice when deciding on options with regard to service. More