Joe Machens Toyota - Service Center

Comfortable, Efficient, and Complete I was able to make a reservation within half an hour of calling. The time estimated for your service was one hour and it was approximately one hour f I was able to make a reservation within half an hour of calling. The time estimated for your service was one hour and it was approximately one hour from the time that I drove the car in and picked it up. All of the service requirements were met and the staff was pleasant and accommodating. The seating while waiting was comfortable and thesnacks were refreshing. More

Friendly & Professional Machen's staff helped with advice on the tires we purchased both in a friendly & professional attitude. Went over the necessary rebate paperwork that Machen's staff helped with advice on the tires we purchased both in a friendly & professional attitude. Went over the necessary rebate paperwork that needed to be mailed in by the customer. More

Excellent service. Easy to work with. Ordered the tires and arranged the appointment on line. Dropped the car off early and they took it from there. Called me when the work was done and I Ordered the tires and arranged the appointment on line. Dropped the car off early and they took it from there. Called me when the work was done and I picked it up when it was convenient for me. Couldn't be any easier. More

Expedious friendly thorough respectful Purchased auto from Machens in 2003. All servicing/maintenance has been done at Machens since. Would not take it anywhere else. Service personnel alwa Purchased auto from Machens in 2003. All servicing/maintenance has been done at Machens since. Would not take it anywhere else. Service personnel always answer questions, kind treatment clean waiting area comfortable furniture courtesy van if needed. Notified when auto finished. Checkout efficient. Back on road in timely manner. More

Great communication Matt Reid is always super helpful, very knowledgeable and communicates with me in a way that is easy for this novice to understand. I appreciate the t Matt Reid is always super helpful, very knowledgeable and communicates with me in a way that is easy for this novice to understand. I appreciate the times he takes to explain things to me and is always courteous. He is also respectful of my time and has shown flexibility. More

Super!! Friendly, helpful. Answered all my questions. Would recommend this service to all my friends. Service was completed in a timely manner, as promised Friendly, helpful. Answered all my questions. Would recommend this service to all my friends. Service was completed in a timely manner, as promised. Outstanding!! Dependable. More

Lack of complete service I went in for a oil change and tire rotation. They offer a free car wash with the deal which I took. I checked my tire pressure after the check and I went in for a oil change and tire rotation. They offer a free car wash with the deal which I took. I checked my tire pressure after the check and none of my tires had been filled to proper PSI. The car wash I assume was just some one out back with a hose wetting my truck down because it was not clean, it still had dirt and grime that would have easily come off in an auto car wash. I don’t think it was worth the dealer prices for the service. I also question if my tires were even rotated because my front left tire had the same low psi it did when I dropped it off but I have no way to be sure. More

Maintenance The service is outstanding. We got right in and out. They washed my car and explained what they did. Everyone was very friendly and helpful. The service is outstanding. We got right in and out. They washed my car and explained what they did. Everyone was very friendly and helpful. More

Quick and quality service My salesman Chick came over and greeted me as usual and asked how things were going. Always amazing with him. Terry was thorough in explaining my filt My salesman Chick came over and greeted me as usual and asked how things were going. Always amazing with him. Terry was thorough in explaining my filter situation and took care of my Camry with no problems. This part of Machens Toyota is great. More