Joe Machens Toyota - Service Center

Service Joe Machens Toyota is the best. Have bought and had service there for 20 years. We are a Toyota family and won't drive nothing else. Sales and service Joe Machens Toyota is the best. Have bought and had service there for 20 years. We are a Toyota family and won't drive nothing else. Sales and service personnel are tops More

Matthew Reid is the one service person that I work with. In the service department, Matthew Reid is who I work with. I honestly didn't want to come back to machens when buying my new car, but because I wante In the service department, Matthew Reid is who I work with. I honestly didn't want to come back to machens when buying my new car, but because I wanted a service rep that would take care of me and my vehicle, I did. He referred me to a sales person that also make my new purchase great. More

a professional and friendly service advisor Ms. Clay was professional and sincerely nice when she took care of my car. I was worried about the AC not working but her attitude and suggestion ease Ms. Clay was professional and sincerely nice when she took care of my car. I was worried about the AC not working but her attitude and suggestion eased my worries. I greatly appreciate her patience and professionalism! More

Great Job! and Great Service!! Cory couldn't have been more helpful, courteous and true to his word. The brakes were repaired by the time he said and at the price we agreed upon. H Cory couldn't have been more helpful, courteous and true to his word. The brakes were repaired by the time he said and at the price we agreed upon. He didn't try to talk me into other repairs that "suddenly appeared' during the service like I have experienced at other dealerships. He was knowledgeable and represented Joe Machens very well. More

Great service Terry was very honest and helpful during my vehicle service. In and out quickly. Fully explained process and recommended service items. Great value an Terry was very honest and helpful during my vehicle service. In and out quickly. Fully explained process and recommended service items. Great value and trustworthy service! More

Service and tire replacement Overall great service. Personable. Good communication. Was able to work around my busy schedule. Friendly. Professional. No concerns. Would be happy Overall great service. Personable. Good communication. Was able to work around my busy schedule. Friendly. Professional. No concerns. Would be happy to work with him in the future More

recall repair went smoothly Easy to schedule and quick service. The repair was set up by text message for the next day and finished in two hours. Friendly service. Easy to schedule and quick service. The repair was set up by text message for the next day and finished in two hours. Friendly service. More

Pleased Very pleased with service and the service advisor. The wait and accommodation at the dealership is very good and I’m pleased for all the help at the d Very pleased with service and the service advisor. The wait and accommodation at the dealership is very good and I’m pleased for all the help at the dealership More

Great My was clean when I brought it in. The car was washed and left water spots all over the car, also the front passer seat had a oil on on it. The ser My was clean when I brought it in. The car was washed and left water spots all over the car, also the front passer seat had a oil on on it. The service dept gave me a loner and took care of all the problems . Because of the trust , care I will come back again and have all service at your facility . Thank you!! More

Cost vs what I was told when making appointment I was told on the phone while making an appointment for an oil change that the regular cost was 38 95. I had a 19.99 coupon I got in the mail.,the c I was told on the phone while making an appointment for an oil change that the regular cost was 38 95. I had a 19.99 coupon I got in the mail.,the charge was 35.00 and some change.the service advisor said the call center makes appointments and they didn't know what they were talking about. They need to be trained to give the correct information so the customer doesn't get sticker shock when seeing the final charge. Other then that everything was great. More