Joe Machens Toyota - Service Center

Thank you Arrived early, but was accepted right away. We were advised regarding the service to be performed and related costs. Service personnel was knowledge Arrived early, but was accepted right away. We were advised regarding the service to be performed and related costs. Service personnel was knowledgeable and helpful. More

Great service I bring my car in for service a few times a year and have always gotten friendly people and good quality work. Their waiting area is great and shuttle I bring my car in for service a few times a year and have always gotten friendly people and good quality work. Their waiting area is great and shuttle service is good too. More

Great service! Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have alw Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have always been very pleased with him! More

Machen Toyota They were pleasant and the whole dealership was clean and alLithe staff were friendly and nice. I will definitely recommend to all my friends. The wai They were pleasant and the whole dealership was clean and alLithe staff were friendly and nice. I will definitely recommend to all my friends. The waiting area was very clean and comfortable. More

Great service The staff was quick and efficient. They had me in and out of there in no time. Appreciate their attention to detail and friendliness. Good job. The staff was quick and efficient. They had me in and out of there in no time. Appreciate their attention to detail and friendliness. Good job. More

Maintenance service I had a great day to service my 2017 highlander. The dealership was very clean and they were very busy. People are really nice and know what they are I had a great day to service my 2017 highlander. The dealership was very clean and they were very busy. People are really nice and know what they are doing More

Charged for no value. Not called back when completed. brought vehicle in for service. Not notified when completed. Them billed $21, but no services were completed or noted on invoice. All they did was brought vehicle in for service. Not notified when completed. Them billed $21, but no services were completed or noted on invoice. All they did was reset the light. They continually pressure my wife on unneeded expensive upsells when brought in for routine services in past. Not trustworthy. Looking to take advantage of people at dealership prices. We are done with Joe machens for life. Quill be advising friends and family to avoid at all cost as well. More

Excellent service I purchased my car from Machens ten years ago and have had continuing excellence in service from Machens for regular issues and state inspections. Th I purchased my car from Machens ten years ago and have had continuing excellence in service from Machens for regular issues and state inspections. They are fast, capable, and very responsive. More

Service was great! Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machen Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machens customers. More

Radiator replacement Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I re Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I realized I had left my house key with car key.and Paula was with another client and Dave patiently waited. Car was done in a timely basis. Paula adjusted my pickup time. All in all a good experience. More