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Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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May 19, 2018

Comfortable service center Courteous staff, comfortable and clean waiting area, good popcorn and snacks and beverages. Since I have to wait for my service completion all of thes More

by BKWALL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Jennifer Clay
May 21, 2018 -

Joe Machens Toyota responded

Thank you for the great review! We are glad to hear you had a positive experience with us! We appreciate you!

May 18, 2018

Great Job Staff very friendly and competent. In and out in 45 minutes! Facilities were very clean and comfortable. Very pleasant experience. Definitely recommen More

by hockeyharley6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Whitesell
May 18, 2018 -

Joe Machens Toyota responded

Thank you for the great review! We are happy to hear you had an overall excellent experience with us! We appreciate you and your business!

May 18, 2018

Maintenance visit Efficient, reliable service. Convenient to access. Service manager was friendly,helpful, and knowledgeable about my vehicle . Vehicle service was comp More

by Mazda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 18, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

May 18, 2018

45,000 mile check up I liked being able to schedule appointments on line and complete the entire process quickly without hassle. Enjoyed the exploring the showroom with m More

by WILLIAMSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
May 18, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to know you had a positive experience with us! We appreciate you and your business!

May 18, 2018

Great as always! I’ve never had anything but great service from this dealership. Between myself and my family members we have purchased 7 vehicles. I believe that is a More

by CHRISTYNE.R47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Edwards, Brian Bailey
May 21, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback, Christyne! We are glad to know you had an overall excellent experience with us again! We appreciate you and your business!

May 16, 2018

Car maintenance Every time we come to this dealership we find ourself treated with respect. Customer service is great along with complimentary snacks. Service works a More

by CARLOSMARIARIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 16, 2018 -

Joe Machens Toyota responded

Thank you so much for your positive feedback! We are happy to know you had an overall excellent experience with us and that Matthew was able to take care of all your vehicle needs. We appreciate you and your business!

May 16, 2018

extremely satisfied The Service rep was very helpful and knowledgeable. He explained the process and costs. Dom was friendly and seemed genuinely interested in my being s More

by BJFANDPJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
May 16, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are glad to know you had an overall excellent experience with us! We appreciate you and your business!

May 16, 2018

I keep going back Service is almost always quick, reps are courteous and informative, waiting room is top notch. Also I almost always get coupons making the price a go More

by RAWRIGHT65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Clay
May 16, 2018 -

Joe Machens Toyota responded

Thanks for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

May 15, 2018

Quick, easy, efficient Called and got an appointment on the same day - pulled in, met with the service rep, sat in the lobby, made some calls - had a soda, and in less than More

by MAS6M7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Aldridge
May 15, 2018 -

Joe Machens Toyota responded

We are glad to know you had a great experience with us! Thank you for the positive feedback! We appreciate you and your business!

May 15, 2018

Great Service Really great service department easy to work with. Jennifer Randy and Greg all came together and got what I needed done on my 2015 4Runner More

by MNAJCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Clay, Randy Oliver
May 15, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great experience with our team! We appreciate you and your business!

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