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Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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May 23, 2018

30K Maintenance Paula was very helpful in explaining all of the options to me. The car maintenance was done in a very timel manner. I was disappointed the car wash fe More

by mpfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Joe Machens Toyota responded

Thank you for the great review! We are glad to hear Paula was able to help you and made sure you had an excellent service experience with us! We appreciate you!

May 23, 2018

15000 mile check up Good quick service. Dominique Warrick greated me as soon as I drove in for service. He checked me in and when the car was finished..about.. 30 minutes More

by MARC.VANDOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick, Corey Aldridge
May 24, 2018 -

Joe Machens Toyota responded

Marc, thanks for the great feedback! We are happy to hear you had an overall positive experience! We appreciate you! Thanks again for your business!

May 22, 2018

Great They were quick and friendly. My car is now road readyand ready to go. They checked my tires, breaks, filters and all my fluid levels. More

by SHIPLEYLINDSEY
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Clay Stottlemyre, Corey Aldridge, Jennifer Clay, Randy Oliver
May 22, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience at our location! We appreciate you and your business!

May 22, 2018

Was well received and taken care of First time customer. I bought my 09 Tacoma from a private party and decided to bring it in to the dealer to make sure there was nothing out there it n More

by imlitt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Brian Bailey
May 22, 2018 -

Joe Machens Toyota responded

We are happy to know you had a great experience with our service team! We appreciate you and your business! Thank you so much for the positive feedback!

May 22, 2018

Excellent—DOM is the BOMB ! Always friendly, convenient, hospitable, and I trust them...so always be honest ??I appreciate the foods, snacks, bathroom facilities, and the guest v More

by lanagram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guest van driver is so very nice !!!!!!, Dominique Warrick
May 22, 2018 -

Joe Machens Toyota responded

Lana, we are happy to know you had a great overall experience at our location! Thank you so much for the positive feedback! We appreciate you and your business!

May 22, 2018

Curious and Helpful My service representative was curious and helpful in that she let me know that my car was not ready for an oil change and that the only a tire roundat More

by tsisson025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Joe Machens Toyota responded

Thanks for the great feedback! We're glad to know Paula made sure you had an overall excellent service experience. We appreciate you!

May 22, 2018

Very pleased with the service Visiting from out of town and the service was completed in a timely manner. Appointment was easy to make online and appointment times ment my needs. More

by TJARRELL_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of the service team
May 22, 2018 -

Joe Machens Toyota responded

We are happy to hear you were very pleased with our service provided! We appreciate you and your positive feedback! Thank you for your business!

May 22, 2018

Well taken care of Problem with struts on back liftgate. They had to order parts and received the next day. Received a call from Asst. Service Manager to make appointmen More

by drin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 22, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great service experience with us and we were able to get the issue resolved! Thank you for your positive feedback, we appreciate you!

May 22, 2018

Great Experience Professional, courteous, excellent work, job done right the first time, great waiting area, and my car was washed! I would highly recommend Machens To More

by LRUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 23, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are glad to hear you had a great experience! We appreciate you and your business!

May 22, 2018

Service Department Terry Exceeds Expetations Always!! I have been to Machens Toyota Service twice now. Terry goes above and beyond and is very tentative with his customers and makes sure they are taken ca More

by coreyvbusiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 23, 2018 -

Joe Machens Toyota responded

Corey, thank you so much for your positive feedback! We are happy to hear you had a great experience and Terry was able to help you throughout the process! We appreciate you and your business!

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