Joe Machens Toyota - Service Center
Columbia, MO
577 Reviews of Joe Machens Toyota - Service Center
30K Maintenance Paula was very helpful in explaining all of the options to me. The car maintenance was done in a very timel manner. I was disappointed the car wash fe Paula was very helpful in explaining all of the options to me. The car maintenance was done in a very timel manner. I was disappointed the car wash feature was down for repair. More
15000 mile check up Good quick service. Dominique Warrick greated me as soon as I drove in for service. He checked me in and when the car was finished..about.. 30 minutes Good quick service. Dominique Warrick greated me as soon as I drove in for service. He checked me in and when the car was finished..about.. 30 minutes, he came and got me out of the waiting area. He told me the service areas they looked at todsy..signed and I was on my wsy. More
Great They were quick and friendly. My car is now road readyand ready to go. They checked my tires, breaks, filters and all my fluid levels. They were quick and friendly. My car is now road readyand ready to go. They checked my tires, breaks, filters and all my fluid levels. More
Was well received and taken care of First time customer. I bought my 09 Tacoma from a private party and decided to bring it in to the dealer to make sure there was nothing out there it n First time customer. I bought my 09 Tacoma from a private party and decided to bring it in to the dealer to make sure there was nothing out there it needed done. Service ran my VIN and found 2 recalls on my truck. Set up an appointment for the following Monday and they replaced the leaf springs at no charge. Inspected my frame for corrosion and found no issues at this time. Everyone was very helpful and timely. More
Excellent—DOM is the BOMB ! Always friendly, convenient, hospitable, and I trust them...so always be honest ??I appreciate the foods, snacks, bathroom facilities, and the guest v Always friendly, convenient, hospitable, and I trust them...so always be honest ??I appreciate the foods, snacks, bathroom facilities, and the guest van. Thank you very much. More
Curious and Helpful My service representative was curious and helpful in that she let me know that my car was not ready for an oil change and that the only a tire roundat My service representative was curious and helpful in that she let me know that my car was not ready for an oil change and that the only a tire roundation was all it needed. More
Very pleased with the service Visiting from out of town and the service was completed in a timely manner. Appointment was easy to make online and appointment times ment my needs. Visiting from out of town and the service was completed in a timely manner. Appointment was easy to make online and appointment times ment my needs. More
Well taken care of Problem with struts on back liftgate. They had to order parts and received the next day. Received a call from Asst. Service Manager to make appointmen Problem with struts on back liftgate. They had to order parts and received the next day. Received a call from Asst. Service Manager to make appointment to complete work as promised. Problem resolved and work completed in a timely manner. More
Great Experience Professional, courteous, excellent work, job done right the first time, great waiting area, and my car was washed! I would highly recommend Machens To Professional, courteous, excellent work, job done right the first time, great waiting area, and my car was washed! I would highly recommend Machens Toyota for your service needs. More
Service Department Terry Exceeds Expetations Always!! I have been to Machens Toyota Service twice now. Terry goes above and beyond and is very tentative with his customers and makes sure they are taken ca I have been to Machens Toyota Service twice now. Terry goes above and beyond and is very tentative with his customers and makes sure they are taken care of. He is always on the ball and is the only one who practically runs to his customers who are waiting. He goes the extra step to recommend services for his customers and even went as far on my first visit to get me the recommended service maintenance for my vehicle. Terry is an invaluable asset to your company and your service department and should be recognized for his efforts. I highly recommend asking for Terry as the customer will have the mist pleasant experience working with service! More