Joe Machens Toyota - Service Center

My service advisor was great! Very friendly and knowledgeable service advisor, Dominique, kept me informed and assisted me in moving 3 car seats to the rental car for my warranty s Very friendly and knowledgeable service advisor, Dominique, kept me informed and assisted me in moving 3 car seats to the rental car for my warranty service! He was aware of my free tire rotations and recall and explained the rationale for all maintenance but wasn’t pushy and let me decide if I wanted to have them completed. Spoke with another advisor on the phone who was also friendly and helpful and the finance Dept was as well. Great job! More

Review The service at Machens is always excellent. The people working there are very friendly and helpful The waiting room is very nice and comfortable.an The service at Machens is always excellent. The people working there are very friendly and helpful The waiting room is very nice and comfortable.and it is very nice to have snacks. More

Bought 4 tires & got a front end alignment I was a little disappointed with the service man who worked with me. When I’ve brought my car in for service in the past the sales man would go over e I was a little disappointed with the service man who worked with me. When I’ve brought my car in for service in the past the sales man would go over everything that was done. More

Helpful and quick.I I had an emergent service need. The service agent was very helpful, and they solved the problem at less cost than I expected. Machines Toyota is the I had an emergent service need. The service agent was very helpful, and they solved the problem at less cost than I expected. Machines Toyota is the best. More

as expected Terry is an excellent adviser. Paula doe a great job also. On time and finished on time. Shuttle was on time and convenient. No problems Terry is an excellent adviser. Paula doe a great job also. On time and finished on time. Shuttle was on time and convenient. No problems More

Respectful & Listens Paula always listens to any complaints or issues I have and tries to make sure they are addressed. I've had some rather odd problems with my new vehic Paula always listens to any complaints or issues I have and tries to make sure they are addressed. I've had some rather odd problems with my new vehicle, and she doesn't treat me like I don't know anything because I'm just "a girl" like others might. She makes sure they are documented and looked at by the service guys. I appreciate being respected and heard, and she does that. More

Service at its Finest This dealer is one of the best I’ve been to. They are always quick, kind, and make sure to give the best deals! They definitely make you want to come This dealer is one of the best I’ve been to. They are always quick, kind, and make sure to give the best deals! They definitely make you want to come back for future needs. More

Competent employees that are very courteous Very competent. Service was completed in a timely fashion. The waiting room is very comfortable. My vehicle was washed after the service was performed Very competent. Service was completed in a timely fashion. The waiting room is very comfortable. My vehicle was washed after the service was performed. I was treated with respect. More

Great Service Everyone helped me get the correct service for my car. Lowest price I could find! I used a coupon online. They even saved me a rental in case I might Everyone helped me get the correct service for my car. Lowest price I could find! I used a coupon online. They even saved me a rental in case I might need it. More