Joe Machens Toyota - Service Center
Columbia, MO
577 Reviews of Joe Machens Toyota - Service Center
Fine other than..,,. Only downside is the free car wash leaves dirt on and this car was not noticeably dirty. Why bother if it is barely an improvement? Only downside is the free car wash leaves dirt on and this car was not noticeably dirty. Why bother if it is barely an improvement? More
matt made sure allvof my concerns were met.great job Service rep matt took care of all my concerns. Time of repair acceptable. Quality of work good. Faclitis are awesome. Tech left my car clean this time Service rep matt took care of all my concerns. Time of repair acceptable. Quality of work good. Faclitis are awesome. Tech left my car clean this time after oil change. More
Excellent service! Paula and the technician took care of everything with confidence. They asked detailed questions to help diagnose the problem. Paula also assisted me w Paula and the technician took care of everything with confidence. They asked detailed questions to help diagnose the problem. Paula also assisted me with a tire issue on our other vehicle. Offered valuable advice. More
Wonderful advisor Quick service, knowledgeable and helpful advisor. Matt answers any and all questions, makes suggestions and offers advice. He is easy to work with and Quick service, knowledgeable and helpful advisor. Matt answers any and all questions, makes suggestions and offers advice. He is easy to work with and he is efficient. My vehicle is always taken care of with him. More
Good customer service. Comfortable waiting room. My hood was not latched down all the way when I drove away. I think your prices are high. Comfortable waiting room. My hood was not latched down all the way when I drove away. I think your prices are high. More
Good service! Left car for service and it was ready to go when I came back. Good service on my van ride also. Very Handy for my appointment while my car was being s Left car for service and it was ready to go when I came back. Good service on my van ride also. Very Handy for my appointment while my car was being serviced. More
Matthew was a delight Matthew worked with me on a plan for upcoming service needs over the next few visits making sure work wasn’t duplicated in different visits Matthew worked with me on a plan for upcoming service needs over the next few visits making sure work wasn’t duplicated in different visits More
Quick service Had me in and out in an hour. Quick and very thorough service with great customer interaction. I have always gone to them for service needs and will Had me in and out in an hour. Quick and very thorough service with great customer interaction. I have always gone to them for service needs and will continue to go there for great service and authentic Toyota parts. More
Great Service Experience Ryan Lee is an outstanding Service Advisor. Highly recommended working with Ryan. The promise time was exceeded on a two axle brake replacement. I've Ryan Lee is an outstanding Service Advisor. Highly recommended working with Ryan. The promise time was exceeded on a two axle brake replacement. I've had problems in the past with this dealership in the service dept but last few times have been excellent. More
Excellent personable service In addition to having the 6-month service performed, Terry Pruett was very helpful in answering several questions about the car as I am still learning In addition to having the 6-month service performed, Terry Pruett was very helpful in answering several questions about the car as I am still learning about it.. For example, I told him that I expected an interior light would come on when I opened the car door when it was dark. He figured out why it was not coming on and adjusted the setting. If I have further questions about the car, I would feel comfortable calling Mr. Pruett or stopping by the dealership. Since the car wash wasn't functioning, he gave me a coupon to have it washed at another time. He went over all of the services performed and the status of my car for each thing checked. More