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Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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May 26, 2018

Fine other than..,,. Only downside is the free car wash leaves dirt on and this car was not noticeably dirty. Why bother if it is barely an improvement? More

by MYERSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
May 29, 2018 -

Joe Machens Toyota responded

Thank you so much for the great review! We are happy to know you had an excellent experience! We appreciate you!

May 26, 2018

matt made sure allvof my concerns were met.great job Service rep matt took care of all my concerns. Time of repair acceptable. Quality of work good. Faclitis are awesome. Tech left my car clean this time More

by kepa45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 29, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had you had an excellent service experience with our team! We appreciate you and your business!

May 25, 2018

Excellent service! Paula and the technician took care of everything with confidence. They asked detailed questions to help diagnose the problem. Paula also assisted me w More

by TERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Joe Machens Toyota responded

Terry, thank you for the great review! We're glad to know you had an overall excellent experience with our service! We appreciate you!

May 25, 2018

Wonderful advisor Quick service, knowledgeable and helpful advisor. Matt answers any and all questions, makes suggestions and offers advice. He is easy to work with and More

by MEGNR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 25, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great experience! We appreciate you!

May 25, 2018

Good customer service. Comfortable waiting room. My hood was not latched down all the way when I drove away. I think your prices are high. More

by DMANNING2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
May 29, 2018 -

Joe Machens Toyota responded

We are happy to hear you had good customer service while with us! We appreciate you and your positive feedback! Thank you for your business!

May 24, 2018

Good service! Left car for service and it was ready to go when I came back. Good service on my van ride also. Very Handy for my appointment while my car was being s More

by leemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
May 24, 2018 -

Joe Machens Toyota responded

We are glad to hear you had overall good service with us! We appreciate you and your positive feedback! Thank you for your business!

May 24, 2018

Matthew was a delight Matthew worked with me on a plan for upcoming service needs over the next few visits making sure work wasn’t duplicated in different visits More

by Jpmoe82
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 24, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We appreciate you and your business! We are glad to hear you had a great experience with us!

May 24, 2018

Quick service Had me in and out in an hour. Quick and very thorough service with great customer interaction. I have always gone to them for service needs and will More

by woodcutr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She’s new, I am terrible with names.
May 24, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We're glad to know you had a great experience with us! We appreciate you and your business!

May 23, 2018

Great Service Experience Ryan Lee is an outstanding Service Advisor. Highly recommended working with Ryan. The promise time was exceeded on a two axle brake replacement. I've More

by DONTSWALLOWKORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lee
May 23, 2018 -

Joe Machens Toyota responded

Thank you for the kind words about Ryan! We are glad to know you had a great service experience with us! We appreciate you and your positive feedback! Thanks again for your business!

May 23, 2018

Excellent personable service In addition to having the 6-month service performed, Terry Pruett was very helpful in answering several questions about the car as I am still learning More

by BOGGSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett
May 23, 2018 -

Joe Machens Toyota responded

Thank you for the kind words about Terry! We love hearing you had a great experience with us! We appreciate your positive feedback and your business!

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