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Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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May 31, 2018

Took care of my car took my car in for an air condition issue. They ended up fixing it, and since it was a simple fix they didn’t charge me any extra, which was a nice su More

by CODY.MIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 31, 2018 -

Joe Machens Toyota responded

Thank you for your feedback! We always strive for top-notch customer service, so we are glad to hear you had a positive service experience!

May 31, 2018

60000 Fast friendly easy to schedule and drop off and pickup. Matt Reid took time to go over all the check points and upcoming service needs More

by 3407sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 31, 2018 -

Joe Machens Toyota responded

Thank you for your feedback! We're glad to hear that you had a smooth experience at our dealership!

May 31, 2018

50000 I always look forward to bringing my car to Toyota to have it serviced. The facility itself is so comfortable, but the employees, like Terry Pruett, t More

by BHOCKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employees who make coffee and stock the snack bar, Terry Pruett
May 31, 2018 -

Joe Machens Toyota responded

Thank you so much for your kind words about our staff and dealership! We sincerely appreciate your feedback and are delighted that you had such a positive experience!

May 31, 2018

Oil change Machens did a an oil change on my 2017 Rav 4, and washed it as well. Everything was completed in approximately one hour. Their waiting room has drinks More

by PORTERPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Jun 01, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

May 31, 2018

Great experience! They were very professional, and did more than I assumed they would! They explained everything very well, and asked before doing maintenance on my veh More

by KirstenBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 01, 2018 -

Joe Machens Toyota responded

Kristen, thank you for the great feedback! We love hearing you had an overall excellent experience with us! We appreciate you! Thank you again for your business!

May 30, 2018

Outstanding service and facility. With other car dealers I have dealt with in the past I have dreaded taking my car/truck in for service. With Joe Machines the dread is not there. As More

by yrralb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Stottlemyre, Randy Oliver
May 30, 2018 -

Joe Machens Toyota responded

Thank you for the great review! We love hearing you had outstanding service from our team! We appreciate you! Thank you again for your business!

May 29, 2018

I love joe machen Toyota I don’t know what to say this place is really nice and all the workers are friendly and are a lot of help. I love this place More

by bgross0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Clark , Joe Haner, Terry Pruett, Shawn Hall, Becky Lynch, Randy Oliver, Scott Morton
May 29, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We appreciate you and your business! We are happy to hear you had a great experience with our team!

May 27, 2018

Good service team. Availability when you need it. They do what you ask and they don't try to talk you into what you don't need. That makes them reliable, efficien More

by lafinch80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline
May 29, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a good service experience with our team! We appreciate you!

May 27, 2018

50,000 routine maintenance. Quick and friendly service. Very pleasant and comfortable waiting area. Thanks for the coffee and snacks. Clean restroom. I enjoyed browsing a More

by ajaccurso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business! Thank you again for the kind words!

May 27, 2018

Great Service😀 Very professional, made an appointment, shuttle home was done ? on time would recommend to everyone if you need service on your Toyota, service area c More

by Debra.blackrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 29, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback, Debra! We are happy to know you had an overall excellent experience! We appreciate you! Thank you for your business!

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