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Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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June 05, 2018

Oil change/state inspection Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard More

by tom_cabanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Joe Machens Toyota responded

Tom, thank you for the positive feedback! We are happy to hear you had an overall excellent experience! We appreciate you and your business!

June 03, 2018

Fast, friendly, affordable and enjoyable experience I get legitimately excited when my maintenance required light comes on because it means I get to go to Joe Machens. I’ve been going there for the past More

by QBSCARLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the excellent review! We are happy to hear you had a great experience with our team! We appreciate you and your kind words! Thank you again for your business!

June 03, 2018

Service I just had my car serviced at the above mentioned Toyota. Matt was great and very professional with everything. I would recommend him and the Toyota More

by schatzmanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience! We appreciate you!

June 03, 2018

The Service Was Nearly Too Quick! Seriously, I hadn't even finished my cup of coffee in the rather nice comforts of the waiting room when the Service Rep. came over to tell me that the More

by Charles Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Corey Aldridge, Jennifer Clay, Randy Oliver
Jun 04, 2018 -

Joe Machens Toyota responded

Charles, thank you so much for the positive feedback! We are glad to know you had a great experience with our team! We appreciate you and your business!

June 02, 2018

Good quick service It was easy to schedule the routine maintenance service on line. The service was performed quickly, no problems . The waiting area was comfortable. No More

by CAROLEMSIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback, Carol! We appreciate you and your business! We love hearing you had an excellent service visit! Thanks again!

June 02, 2018

15,000 mile service we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. More

by DEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Debbie, thank you for the positive feedback! We are happy to know you had you a great service experience with our team! We appreciate you and your business!

June 02, 2018

Creative solution I slammed my door on my seat belt buckle and damaged the electronic control of a few things: the interior lights and open-door warning signal wouldn't More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who fixed my door!, Dominique Warrick
Jun 04, 2018 -

Joe Machens Toyota responded

Carol, thank you so much for the kind words and great review about your experience! We love hearing our team was able to help you! We appreciate you and your business!

June 02, 2018

Awesome! They are always so helpful and never had a bad experience. Clay was so much help and just awesome all around. I would recommend this place over any ot More

by ALFONSO-ONATEJAIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the great review, Alfonso! We appreciate you and your business! We are happy to hear you always have a great experience with us! Thanks again!

June 02, 2018

85000 mike service checkup Very professional and friendly staff. Vechile was returned clean and ready to go. Service advisor actually let me know some items I asked him to look More

by jaypridgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bailey
Jun 04, 2018 -

Joe Machens Toyota responded

Jay, thank you for the kind words! We appreciate you and your positive feedback! We are glad to know you had a great experience with our service! Thanks again!

June 02, 2018

Great place - great service I appreciate this dealership for the great staff and the quality of the service. I can count on complete service beyond just what is expected. More

by DRevelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words! We love hearing you had a great experience with our team! We appreciate you and your business!

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