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Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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June 08, 2018

Great service! It was great service. We got an oil change and the key fob for our Toyota needed a new battery. We appreciated that being taken. care of. More

by BDWORSTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 08, 2018 -

Joe Machens Toyota responded

Thanks for the positive feedback! We are happy to know you had a great service experience with our team! We appreciate you!

June 08, 2018

Van service at Machens Toyota Service advisor prompt, efficient, and professional, He assisted with services that needed attention. The work was completed within the estimated ti More

by rpdowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 08, 2018 -

Joe Machens Toyota responded

Thank you for your great review! We love hearing you had an overall excellent service experience! We appreciate you and your business!

June 07, 2018

Conscientious, courteous and responsive to details Terry provided outstanding customer support while car was in for a recall which took longer than originally anticipated. Great customer service and h More

by k8satrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 07, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with Terry's help! We appreciate you and your business!

June 07, 2018

Professionals with Integrity I always feel I’m being treated by professionals with integrity, who care about the customers they are serving and the reputation of their company. Th More

by BERKBIGLER
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Pruett, Matthew Reid, Randy Oliver
Jun 07, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We love hearing you had an excellent experience and our team was able to get your maintenance work done on your vehicle! We appreciate you and your business!

June 06, 2018

Service center Love working with Paula Ortiz. She is very responsive and wants to take care of the customer! David the courtsey van Driver is very helpful. If you f More

by BAILEYEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Dominique Warrick
Jun 06, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback and kind words about our team! We are happy to know you had a great experience with us! We appreciate you! Thank you again for your business!

June 06, 2018

New tires and maintence Very happy with quality of service - professional - got me set up with some good tires and overall good attention to detail. Didn’t try to sell me stu More

by gking3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 06, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to know you had an overall excellent experience! We appreciate you and your business!

June 06, 2018

Great service Paula was very helpful! Car looked great and was done when promised Easy to schedule, easy to drop off, easy to pick up. Great job More

by LanceToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Joe Machens Toyota responded

Lance, thank you for the positive feedback! We are happy to hear you had a great service experience! We appreciate you!

June 06, 2018

Very good experience. Dom, the technician was very helpful and explained everything well. Also enjoyed talking to Ross in the showroom.Parts dept. people were very friendly More

by CCOOPER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
June 06, 2018

Service I took my Sequoia in for an issue with the rear windshield wiper. They were able to fix the issue with my rear windshield wiper. I always get the be More

by JessIcaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 06, 2018 -

Joe Machens Toyota responded

Jessica, thank you for the positive feedback! We are happy to hear you had a great service experience with us! We appreciate you and your business!

June 05, 2018

Best service tech Dom! Service department is easy to use and navigate! Lots of complimentary drinks etc while you wait. Wifi too. Dom is the best service tech!! Matt is grea More

by COOLMIZZOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 05, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great experience with our service team! We appreciate you and your positive feedback! Thank you for your business!

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