Joe Machens Toyota - Service Center

Lengthy, but fine. This was my first trip to Machens for a service. I assumed that since I had a scheduled appointment, that I would be in and out. Thinking that, I brou This was my first trip to Machens for a service. I assumed that since I had a scheduled appointment, that I would be in and out. Thinking that, I brought my kids with me, and refused shuttle service. However, it took an hour and a half. The wait wasn’t unbearable, though, since the dealership offers so many kid-friendly amenities. I just will know better next time. More

Diagnostic test on SC430 I took my Lexus SC430 in for a diagontic test to find the root cause of a troubling problem. The closest Lexus dealership is in Kansas City or St Lou I took my Lexus SC430 in for a diagontic test to find the root cause of a troubling problem. The closest Lexus dealership is in Kansas City or St Louis, so I they felt they could uncover the root cause then get the necessary part or parts from Lexus to complete the repair. Unfortunately, they were not able to fully decipher the solution, so I need to take the vehicle to a Lexus dealership. However, since they did not fix the problem or find the root cause there was no charge for the service call. More

Great service I can rely on good and fast service with friendly service folks. Paula Ortiz answered all my questions and got repairs completed, car washed and I was I can rely on good and fast service with friendly service folks. Paula Ortiz answered all my questions and got repairs completed, car washed and I was back on the road in less than 60 minutes. More

Toyota Camry Hybrid 5K mile maintenance Bought my 2011 Camry Hybrid sbout 3 yrs ago and it’s the first hybrid I’ve had the pleasure of driving....it’s been an awesome and dependable vehicle Bought my 2011 Camry Hybrid sbout 3 yrs ago and it’s the first hybrid I’ve had the pleasure of driving....it’s been an awesome and dependable vehicle for me! Machen’s service dept. is & has been part of my regular maintenance routine ....,they are professional, customer focused, and highly dependable! Machens service dept is easy to contact for scheduling and have added email/texts confirmation, expanded scheduling times w/in the last 3yrs. Free car washes available with each appt. also. Love the vehicle inspection printed report given to me at the end of each appt. Thanks Guys!! More

Slow even with appointment Scheduled appointment for 3pm. It was 3:30 before they started working on it. Last time I came as a drop in and was told my experience would be be Scheduled appointment for 3pm. It was 3:30 before they started working on it. Last time I came as a drop in and was told my experience would be better if I scheduled an appointment More

Matthew was very helpful. Just wanted to let you know that Matthew R. was very helpful. He made sure to let me know that my tires were at 5/32 and when Machens would be having Just wanted to let you know that Matthew R. was very helpful. He made sure to let me know that my tires were at 5/32 and when Machens would be having their annual tire sale in Oct. It was nice of him to let me know about that before winter. More

Awesome - small town dedication - big town process The attitude of your staff is superior to any I’ve experienced. We have been fortunate to have all kinds of makes and models, but Machens people and a The attitude of your staff is superior to any I’ve experienced. We have been fortunate to have all kinds of makes and models, but Machens people and atmosphere are awesome. More

Dominique is the reason why I come back! Dom is the reason why I come back to Joe Machens. He has made the service to my Toyota Camry comfortable, and workable around my schedule . I Dom is the reason why I come back to Joe Machens. He has made the service to my Toyota Camry comfortable, and workable around my schedule . I can ask questions as a female and not feel intimated and silly. He is a gem! More

30,000 miles servive Had no problems. Good seating area while car is serviced. I lked that the car got washed. Service was done when I waited. I don’t like to write revi Had no problems. Good seating area while car is serviced. I lked that the car got washed. Service was done when I waited. I don’t like to write reviews More

Service Excelent service, I personally recommend toyota joe machen to other people,great service department. Friendly staff, good price for service, the wait Excelent service, I personally recommend toyota joe machen to other people,great service department. Friendly staff, good price for service, the waiting room it is comfortable. More