Joe Machens Toyota - Service Center
Columbia, MO
577 Reviews of Joe Machens Toyota - Service Center
Good work Needed an outside mirror replaced on my '12 4Runner while I waited. Comfortable waiting room. Maybe took a little too long..an hour and a half, but wo Needed an outside mirror replaced on my '12 4Runner while I waited. Comfortable waiting room. Maybe took a little too long..an hour and a half, but work done to my satisfaction....well, the mirror still had finger prints all over it! More
It’s okay. Headed in the wrong direction This was my last oil change on my contract. I’m not sure I am getting good value. On top of $30 for an air filter I have told that I should expect a This was my last oil change on my contract. I’m not sure I am getting good value. On top of $30 for an air filter I have told that I should expect a clean car upon its return to me. It has never happened. Always trying to upsale. Really I need new tires at 45,000 miles? More
Comfortable wait. This was my first visit with my new Toyota. The place is fairly new, I think, but everything was so neat and clean. Dominique told me it would be ab This was my first visit with my new Toyota. The place is fairly new, I think, but everything was so neat and clean. Dominique told me it would be about an hour and it was just a little over that. It was so nice to have my car run thru a carwash--I had been used to that with my Toyota when I lived in Connecticut, but then I switched to a Ford when I moved here and I didn't get that, so am happy about that. Dominique was friendly and helpful. More
Oil change Extremely busy day for a Saturday which was Father's day weekend. I was able to get change done, car washed and made it to work on time. Thank you Te Extremely busy day for a Saturday which was Father's day weekend. I was able to get change done, car washed and made it to work on time. Thank you Terry Pruet. More
Great service Service was quick and thorough. I always take my van here to get worked on. Terry Pruett is a seasoned veteran and always has a smile. Service was quick and thorough. I always take my van here to get worked on. Terry Pruett is a seasoned veteran and always has a smile. More
30,000 mile maintenance of my Prius V I easily made a scheduled appointment, received a reminder about it, and they were ready to work on my car when I arrived. The assistant service mana I easily made a scheduled appointment, received a reminder about it, and they were ready to work on my car when I arrived. The assistant service manager also suggested 3 maintenance additions for me to consider. More
Service ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person as well, along with another service representative. They were all awesome! More
1st 6 Month checkup Great service on a day they were clearly short handed. Gave them a 4 star rating because they asked if I wanted a car wash and I said yes. They forg Great service on a day they were clearly short handed. Gave them a 4 star rating because they asked if I wanted a car wash and I said yes. They forgot to do the car wash. More
Dom is fabulous Dom explained everything and used all my good customer coupons. Very easy to work with. Easygoing smart guy. Aldo thanks fo he treats. I enjoyed h Dom explained everything and used all my good customer coupons. Very easy to work with. Easygoing smart guy. Aldo thanks fo he treats. I enjoyed having cookies for breakfast More
Great except for the Wait. Had an spot for 9 am but waited until 11. Went on Saturday (didn't know they did not have shuttle service on Sat. Or would have changed appt. that as Had an spot for 9 am but waited until 11. Went on Saturday (didn't know they did not have shuttle service on Sat. Or would have changed appt. that aside, the service was excellent! The waiting area was filled with magazines, TVs and free snacks and beverages, which made for a comfortable but long wait. More