Joe Machens Toyota - Service Center

Oil change and alignment I know the car wash is complementary however this is the second or third time in a row they have said they are going to wash my car and I pick it up a I know the car wash is complementary however this is the second or third time in a row they have said they are going to wash my car and I pick it up and it’s not washed I also had them check the alignment and I was told the alignment is way out however they wouldn’t fix the alignment until I bought new tires. I don’t really appreciate that I would’ve gladly paid for an alignment adjustment I will likely buy tires elsewhere More

First service of our new tacoma Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. More

I always have a great experience with Matt at Machens Toyota I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understa I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understand what needs to be done or is going to be done. If I am unable to wait around he helps me get to where I need to go and is always courteous. I can't recommend him enough and the staff there at Machens. If you need a good experience with service on your Toyota (or any other car for that matter) go see Matt! More

Steering wheel replacement The steering wheel on my 2018 Camry had a line of parallel scratch cuts on the back side of the wheel. They did a good job and they covered the cover The steering wheel on my 2018 Camry had a line of parallel scratch cuts on the back side of the wheel. They did a good job and they covered the covered the costs. More

Service with a smile. Able to get a service appointment on a short notice. Through vehicle check and inspection with recommendations for any repairs or maintenance needed, Able to get a service appointment on a short notice. Through vehicle check and inspection with recommendations for any repairs or maintenance needed, along with future maintenance items. More

Always Excellent Service I went in for a routine service and to have them check my voice recognition and they did a great job. The service agent, Ryan Lee, was wonderful, very I went in for a routine service and to have them check my voice recognition and they did a great job. The service agent, Ryan Lee, was wonderful, very kind and helpful. More

Easy in and out service I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly profes I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly professional, answering all of my questions. More

Toyota 4 Runner service I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, which worked better with my schedule. More

Always a pleasure Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They mak Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They make service visits less painful. More

Toyota Machens Is The Best Dealership In The State! The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While w The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While waiting on your vehicle there is a relaxing fully stocked lounge with plenty of seating. This dealership takes the stress out of Service! More