Back

Joe Machens Toyota - Service Center

Columbia, MO

4.5
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

Sort by
July 10, 2018

Great service experience Jesse was very prompt and professional. He explained what would happen to my truck. He explained the costs thoroughly. He kept me informed as to when More

by Lkdude2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse elder
Jul 11, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great service experience with our team! We appreciate you and your business!

July 09, 2018

Awesome Service Extremely professional service. Went above and beyond my expectations. Waiting area very comfortable with drinks and snacks available. Very impres More

by PEPLINSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jul 09, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an awesome service experience with Dominique and our team! We appreciate you and your business! Thank you so much for the positive feedback!

July 08, 2018

Good experience I had a great experience bringing in my car for an oil change. I was able to get a loaner vehicle so I did not have to sit there with three kids for h More

by TAWYNASAMUEL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 09, 2018 -

Joe Machens Toyota responded

Tawyna, thank you for the positive feedback! We are happy to hear you had a good overall experience with our team! We appreciate you!

July 08, 2018

20000 mile service I’m very satisfied with mr Pruett and with the service department I have bought and has all of my vehicles at this dealer ship. Nerve been dissatisfie More

by SUNFLOWER6078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 09, 2018 -

Joe Machens Toyota responded

Thank you for being a loyal customer and sharing your positive feedback with us! We are happy to hear Terry and our team take good care of your vehicles! We appreciate you and your business!

July 08, 2018

Excellent Service! Terry did an exceptional job as always servicing my car. My vehicle was throughly inspected and oil changed. I left knowing my car was ready to travel More

by WKK467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 09, 2018 -

Joe Machens Toyota responded

We are glad to know you had an excellent service experience with Terry and our team! We do appreciate you and your positive feedback! Thank you again for your business!

July 07, 2018

Professional services personnel, genuine care for my new car A great waiting area, friendly staff team, professional handling of my car. The courtesy car dropped me off at home and later came to pick me up. Over More

by 44YINKAENIADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 09, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words about our dealership! We are happy to know you had a great overall experience while getting your vehicle serviced! We appreciate you and your business!

July 07, 2018

New car extras installed Installations look good. Turnaround was quick. Appreciated the rental while work is being done. Overall it was a very good experience working with Ra More

by LCHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Romero
Jul 09, 2018 -

Joe Machens Toyota responded

We are glad to hear you had an overall very good experience with Rafael and our service team! Thank you for your positive feedback about your visit! We appreciate you!

July 07, 2018

Very pleased with great service Fast courteous service. Great communication with us. Service rep was knowledgeable and friendly. Love having thorough inspection. Maintains my confide More

by margaretemcdermott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 09, 2018 -

Joe Machens Toyota responded

Margaret, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

July 05, 2018

Recalls and oil change Very friendly. Got in quick and it took less time than they estimated which is always good. They did not reset my oil change light though. More

by MPIERCEICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jul 05, 2018 -

Joe Machens Toyota responded

Thank you for your positive feedback! We are glad to hear you had an overall good and friendly service experience with us! We do appreciate you and your business!

July 04, 2018

Heat shield replacement The necessary work (replacement of a heat shield) was done quickly; we had no idea what the problem was, and Dom handled everything in a quiet and More

by Ted Tarkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jul 05, 2018 -

Joe Machens Toyota responded

Ted, thank you for the great feedback! We love to hear you had an overall excellent service experience with Dominique and our team! Thank you again for your business!

...
27
...