Joe Machens Toyota - Service Center

20,000 Miles Great customer service. Highly recommended. Very friendly and courteous. Would suggest to all friends and family to use Joe Machens Toyota for their Great customer service. Highly recommended. Very friendly and courteous. Would suggest to all friends and family to use Joe Machens Toyota for their vehicle needs. More

excellent service Very friendly, answer all our questions, no pressure. Nice place to wait, shuttle if you need it. All the employees are very friendly and anxious to h Very friendly, answer all our questions, no pressure. Nice place to wait, shuttle if you need it. All the employees are very friendly and anxious to help. More

Slower than expected In service center for oil change & 45k check for 2 hours. Made appointment so though I would be out sooner then I was. Very friendly service rep In service center for oil change & 45k check for 2 hours. Made appointment so though I would be out sooner then I was. Very friendly service rep More

They messed up with my engine and didn’t even return my call I got oil change and inspection for my car yesterday, then my engine started to make loud noise. I have been trying to reach them out for the whole d I got oil change and inspection for my car yesterday, then my engine started to make loud noise. I have been trying to reach them out for the whole day but heard nothing back from them. I don’t know what they did to my car, I am very worried. More

Great Experience! The Service Advisor was very helpful and kept me informed every step of the way. The mechanic was thorough and also talked to me about the issues wit The Service Advisor was very helpful and kept me informed every step of the way. The mechanic was thorough and also talked to me about the issues with my car. It was easy to schedule the appointment on-line and receive instant confirmation. More

Good stuff. Terry Pruett is awesome! I really enjoyed working with him. I can’t think of a better employee to work with for a service visit. Terry Pruett is awesome! I really enjoyed working with him. I can’t think of a better employee to work with for a service visit. More

Came in for an oil change appointment and was helped fast Great service I just wish they would talk through the payment a little bit clearer and in non car person terms so I knew what I was paying for and und Great service I just wish they would talk through the payment a little bit clearer and in non car person terms so I knew what I was paying for and understood it as well More

Mantenence Terry was very helpful explaining the mantenence we pay for when we bought the car no in the past seem to have the time. I will try to have Terry for Terry was very helpful explaining the mantenence we pay for when we bought the car no in the past seem to have the time. I will try to have Terry for my next service More

Most organized and courteous service on earth In all my years as a car owner, I've never come across an outfit like Machens!! I dreaded making the call to have my airbags replaced, due to a recall In all my years as a car owner, I've never come across an outfit like Machens!! I dreaded making the call to have my airbags replaced, due to a recall. But I sucked it up and the appointment was made on the spot. I was able to pull right in to the air conditioned service area on the hottest day of summer, and then relax with a selection from their generous buffet of complimentary treats, which include cold drinks, popcorn, sherbet, and a host of other treats. Their lounge is spacious with ultra comfortable seating. They even have a charge station for your cell phones! All in all, they could not have done more to make the experience any better!! When I'm ready to purchase a new vehicle, they will be my first stop! More

Happy customer I have done all recommended maintenance service, & I still love my Toyota Highlander that is such a comfortable ride & so easy to drive & it handles g I have done all recommended maintenance service, & I still love my Toyota Highlander that is such a comfortable ride & so easy to drive & it handles great on the road More