Joe Machens Toyota - Service Center

Machens did everything possible to work for us! We weren't planning on trading vehicles the day we brought ours in for regular servicing. But the rebate and other considerations made us decide to pu We weren't planning on trading vehicles the day we brought ours in for regular servicing. But the rebate and other considerations made us decide to pursue that plan a few months before we had planned. Darnell worked diligently to find us what we wanted at a price we could agree upon, even though he had personal business pressing on his time. The business office also worked quickly to finish the purchase process, as we had a time constriction of our own! We love the features of our new RAV4, which we actually preferred over the expected changes coming this winter. Thank you all! More

Great service It’s always a great pleasure to retun to Joe Machens Toyota. Pleasant environment and friendly people! Thank you very much for such thorough and profe It’s always a great pleasure to retun to Joe Machens Toyota. Pleasant environment and friendly people! Thank you very much for such thorough and professional services! More

Worst service They took more than 1:45 mins just for changing oil. They even did not fill my windshield fluid and I ran out while on highway. Very disappointing.... They took more than 1:45 mins just for changing oil. They even did not fill my windshield fluid and I ran out while on highway. Very disappointing..... More

Very friendly and easy to deal with Clay found that our extended warranty had expired, power steering leak/low pressure hose replaced, system flushed/refilled, ground wire worn through, Clay found that our extended warranty had expired, power steering leak/low pressure hose replaced, system flushed/refilled, ground wire worn through, Scot was very good More

Appreciative of the quick and friendly service. Friendly, knowledgeable staff got our vehicle serviced very quickly. I appreciate their efficiency and customer service. Our 2 year old enjoyed the C Friendly, knowledgeable staff got our vehicle serviced very quickly. I appreciate their efficiency and customer service. Our 2 year old enjoyed the Central Dairy ice cream! More

Service Excellent service and friendly staff. I wad pleased with every aspect of my visit. Thanks very much to all involved. I appreciate your professionalism Excellent service and friendly staff. I wad pleased with every aspect of my visit. Thanks very much to all involved. I appreciate your professionalism and attitude. More

tires Rotated I went in to the service center to have my tires rotated as part of Toyota’s new car services. I had an appointment and waited for an hour and a half I went in to the service center to have my tires rotated as part of Toyota’s new car services. I had an appointment and waited for an hour and a half. That seems like an unusually long time for a tire rotation. Did I mention I did not buy my car there? The service person was courteous and helpful. I had no problem with that. The time factor was my problem. More

Scheduled an appointment for 20,000 mile service Scheduled an appointment at 12:00 pulled in ten minutes early and waited till 12:15 and still no one helped me. Mind you there was no other cars in th Scheduled an appointment at 12:00 pulled in ten minutes early and waited till 12:15 and still no one helped me. Mind you there was no other cars in the bay at this time. So I walked inside and asked a gentlemen for help which he proceeded to tell me to stand by my car and someone will help me when they are available as he proceeded to look at his phone again which I happened to see he was on Facebook. And as I walked back to my car I noticed there was four people sitting at their desks. Around 12:30 a gentlemen came outside and asked if I had been helped I said no. He could not have been more helpful in getting someone there immediately he is the only reason I will go back. More

Good service Terry is nice and courteous, he kept me informed on progress and services done and was very nice. One of the reasons getting services done here is so Terry is nice and courteous, he kept me informed on progress and services done and was very nice. One of the reasons getting services done here is so pleasant. More