Joe Machens Toyota - Service Center

Poor communication First, the guy who checked me in did not listen to me. I told him my rotors needed checked as they were grabbing. He didn’t tell them I also requested First, the guy who checked me in did not listen to me. I told him my rotors needed checked as they were grabbing. He didn’t tell them I also requested an oil change. Jacqueline called me to let me know she recommended an oil change and that is when I asked about my rotors. My van had to go back thru service to get checked and the brakes and rotors replaced. The shuttle to pick me up was 20-25 min late, then I had to wait on Jacqueline to finish a personal cell phone call to schedule her quilting class before she could help me. Very poor service. . More

Great Fast, friendly service and very appreciative of the complimentary shuttle service. The driver really helped me out by picking me up outside the schedu Fast, friendly service and very appreciative of the complimentary shuttle service. The driver really helped me out by picking me up outside the scheduled times so that I could pick my kids up from daycare on time. Thanks, again! More

Very efficient I had a problem with my car alarm going off. They figured out the possible problem, fixed the problem, and made sure I could still make it to all my c I had a problem with my car alarm going off. They figured out the possible problem, fixed the problem, and made sure I could still make it to all my classes. More

Joe Machens Service Center rocks Very friendly professional & quick thanks for always providing great service Matt Reid. In & out for oil change & tire rotation in 1 hour on a Saturda Very friendly professional & quick thanks for always providing great service Matt Reid. In & out for oil change & tire rotation in 1 hour on a Saturday More

quick and painless My car wouldn't start. So I had it towed to the service center, it got in late in the day, and the next day at 8:30 am it was done. My car wouldn't start. So I had it towed to the service center, it got in late in the day, and the next day at 8:30 am it was done. More

Good. Staff is always friendly. The staff are very nice and will let you know if any problems with the car. I use the shuttle service so I can leave my car at the dealership while I The staff are very nice and will let you know if any problems with the car. I use the shuttle service so I can leave my car at the dealership while I am at work. Dave-The driver, is very nice and I enjoy talking with him. Paula is professional and nice also. More

Great service!! Very organized, quick service, and very helpful service representatives! The reps meet you the minute you pull in the garage and come get you the minu Very organized, quick service, and very helpful service representatives! The reps meet you the minute you pull in the garage and come get you the minute your car is ready. More

The guy i worked with was not friendly Went in for services and the guy I worked with was very unfriendly and seemed like he didn't want to work with me. He tried to deny my coupon and only Went in for services and the guy I worked with was very unfriendly and seemed like he didn't want to work with me. He tried to deny my coupon and only applied after I asked to speak to a manager. The guy's who worked on my car did a great job, but Clay made it a very bad experience! More

Excellent Easy to schedule, friendly service. The service was finished earlier than expected. Jesse was in contact and updated me when they discovered that my Easy to schedule, friendly service. The service was finished earlier than expected. Jesse was in contact and updated me when they discovered that my air filters needed to be replaced. More

Excellent They were friendly, excellent work and fast .I come on Saturday so I don't have to have appointments. There are plenty of snacks and drinks. They were friendly, excellent work and fast .I come on Saturday so I don't have to have appointments. There are plenty of snacks and drinks. More