Joe Machens Toyota

Couldn't have been a more smoother or easier experience! Dean is great as are the rest of the Machens team. This is my second purchase from them Dean is great as are the rest of the Machens team. This is my second purchase from them More

Great service and wonderful experience from the beginning until the end also he called a couple of times to make sure everything was fine with my new 4Runner and he personally delivered my SUV to the front d until the end also he called a couple of times to make sure everything was fine with my new 4Runner and he personally delivered my SUV to the front door of my house. More

I have now purchased 4 vehicles from Machens Toyota. There is a reason I keep going back, the helpfulness and friendliness of the employees, the quality of the vehicles and the price. Gary goes out of There is a reason I keep going back, the helpfulness and friendliness of the employees, the quality of the vehicles and the price. Gary goes out of his way to help his clients, both before and after the sale. It appears to me that the negative ratings on this site were made by individuals who purchased pre-owned vehicles from this dealer, and every one knows that there is an unknown factor when purchasing a used vehicle, and a warranty is usually not involved unless purchasing a certified preowned vehicle. I am telling you that Gary works very hard for his clients, is friendly, down-to-earth, and does not exhibit the high-pressure sales tactics that you encounter and some other dealerships. In fact I consider two of the Machens employees as personal friends after getting to know them over the course of the last seven years. I also have referred many friends to Gary and Machens Toyota who have been extremely satisfied with their experience, and will continute to recommend them others who ask. I have also talked with other friends and acquintances who have purchased at Machens Toyota who have also been very impressed with the level of service they have received. I simply cannot say enough about this dealership and Gary Willis, in particular. More

Dean was great to work with. He gave excellent customer service and was very informative. He also was very patient and showed great concern in my family getting a deal that could work for us. Thanks again service and was very informative. He also was very patient and showed great concern in my family getting a deal that could work for us. Thanks again to him for his great service. I would highly recommend him to anyone looking for a new or used vehicle. More

I had a very positive experience with Machens Toyota, and I suppose one could also say Machens BMW, as Toyota helped facilitate my purchase through the other location as well. Mr. Kellar, the manager, was f I suppose one could also say Machens BMW, as Toyota helped facilitate my purchase through the other location as well. Mr. Kellar, the manager, was free and was able to personally assist me with my purchase. I received a fair price, and did the small things too. More

I RATED ALL 5'S BECAUSE THE OVERALL EXPERIENCE WAS QUITE PLEASANT. ALL EMPLOYEES ARE QUITE KNOWABLE IN ALL THEIR RESPECTIVE DEPARTMENTS.ALL SERVICE WORK HAS BEEN DONE ON TIME AND WITH GOOD QUALITY. PLEASANT. ALL EMPLOYEES ARE QUITE KNOWABLE IN ALL THEIR RESPECTIVE DEPARTMENTS.ALL SERVICE WORK HAS BEEN DONE ON TIME AND WITH GOOD QUALITY. More

I would not go anywhere else. Dan Keller isthe most ervice oriented businessman I have ever dealt with. Dealing with Machens is like dealing with family! That is Why I gave the rating I I did, ervice oriented businessman I have ever dealt with. Dealing with Machens is like dealing with family! That is Why I gave the rating I I did, More

I was looking for a used m series BMW , I worked with dean and he said that they did not have one in stock. But if one came in that he would give me a phone call.. yea right, how many times have I heard dean and he said that they did not have one in stock. But if one came in that he would give me a phone call.. yea right, how many times have I heard that from a salesman. Several weeks past, sure enough I receive a call from dean and the dealership had just traded for m5 bmw .. without having to askhe sent me pictures. I though he had forgotten about me. How refreshing it was to learn that someone these days will keep there word. Dean did not know at the time but I would have paid the asking price. That said, he gave me a fair discount. What surprised me the most is his vast knowledge about the 2006 BMW, being that he work at Toyota store. The low pressure and professional approach show me that from managment on down that Joe machens Toyota has set the bar in Columbia More

The service department is excellent. I personally have purchased 7 cars from this dealership. The sales and financing departments should be commended for the outstanding professionalism. Would make my 8th purchased 7 cars from this dealership. The sales and financing departments should be commended for the outstanding professionalism. Would make my 8th purchase from this dealership. :) More

I buy all my cars there. The GM makes sure that the salemen give me the best deal from the get go so I don't have to waste my time haggeling back and forth. salemen give me the best deal from the get go so I don't have to waste my time haggeling back and forth. More